Deloitte

GPS Client Account Management Senior Specialist

Deloitte

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Deloitte, one of the leading global professional services firms. We are currently seeking a highly skilled and dynamic GPS Client Account Management Senior Specialist to join our team. As a Senior Specialist, you will play a crucial role in building and maintaining strong client relationships within our Government & Public Services (GPS) sector. We are looking for a driven individual with a passion for delivering exceptional client service and driving business growth. If you are a self-starter with a strong background in client management and a deep understanding of the GPS industry, we encourage you to apply for this exciting opportunity.

  1. Develop and maintain strong relationships with clients in the GPS sector to drive business growth and ensure client satisfaction.
  2. Serve as the primary point of contact for assigned clients, understanding their unique needs and providing strategic solutions to meet their goals.
  3. Collaborate with internal teams to develop and execute client account plans, identifying opportunities for growth and driving revenue.
  4. Conduct regular check-ins with clients to assess satisfaction levels and address any concerns or issues that may arise.
  5. Keep abreast of industry trends and developments within the GPS sector, providing insights and recommendations to clients.
  6. Act as a trusted advisor to clients, offering strategic guidance and leveraging firm resources to support their business objectives.
  7. Work closely with the sales team to identify and pursue new business opportunities within the GPS sector.
  8. Analyze client data and metrics to track progress and identify areas for improvement.
  9. Effectively manage client expectations and ensure timely and high-quality delivery of services.
  10. Represent Deloitte in client meetings, conferences, and other industry events to promote our services and expertise.
  11. Mentor and train junior team members on best practices for client management in the GPS sector.
  12. Collaborate with cross-functional teams to develop and implement initiatives that enhance the overall client experience.
  13. Stay up-to-date on Deloitte’s service offerings and proactively identify opportunities to upsell and cross-sell to existing clients.
  14. Adhere to all company policies, procedures, and ethical standards when interacting with clients and representing Deloitte.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Business Administration, Marketing, Or A Related Field.

  • Minimum Of 5 Years Experience In Client Account Management, Preferably In A Professional Services Or Consulting Firm.

  • Strong Understanding Of Gps (Government And Public Services) Industry And Experience Working With Government Clients.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Strong Client Relationships.

  • Demonstrated Project Management Skills, With The Ability To Manage Multiple Client Accounts And Deliver Results Within Tight Deadlines.

Required Skills
  • Project Management

  • Data Analysis

  • Communication

  • Market Research

  • Time Management

  • Presentation skills

  • Negotiation

  • Team Leadership

  • Strategic Thinking

  • Problem-Solving

  • Financial acumen

  • Client Relationship

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a GPS Client Account Management Senior Specialist is $70,000 to $100,000 per year. This may vary depending on factors such as location, industry, and years of experience. Additionally, individuals in this role may also receive bonuses or commission based on their performance.

Additional Information
Deloitte is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 10th, 2025
Apply BeforeAugust 19th, 2025
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About Deloitte

Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals.

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