Deloitte

Deloitte Greenhouse Experience, Senior Manager

Deloitte

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for an experienced and passionate Senior Manager to join the Deloitte Greenhouse Experience team! We are looking for a forward-thinking individual with the ability to create and implement innovative solutions to drive business growth and success. The ideal candidate will have a strong background in developing and managing successful customer experience strategies, as well as a track record of leading and inspiring teams.The successful candidate must have a minimum of 8 years of experience in customer experience management and strategy, including 5 years of experience in a leadership position. They must also have a bachelor's degree in a related field and be highly organized and detail-oriented. Additionally, they must have excellent communication and interpersonal skills, as well as the ability to build relationships with a variety of stakeholders.If you are looking to make a real impact in a growing and innovative organization, this could be the perfect opportunity for you. We look forward to receiving your application and learning more about your skills and experience.

Responsibilities:

  1. Develop and manage successful customer experience strategies to drive business growth and success.
  2. Lead and inspire teams to achieve organizational goals.
  3. Build relationships with stakeholders to ensure customer satisfaction.
  4. Implement innovative solutions to improve customer experience.
  5. Analyze customer feedback and data to identify areas of improvement.
  6. Monitor customer experience trends and best practices.
  7. Create and maintain customer experience reports and metrics.
  8. Train and mentor team members on customer experience strategies.
  9. Manage customer experience budget and resources.
  10. Ensure customer experience policies and procedures are up to date and followed.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Analytical And Problem-Solving Skills

  • Excellent Communication And Interpersonal Skills

  • Excellent Organizational And Time Management Skills

  • Mba Or Equivalent Degree

  • + Years Of Experience In Consulting

  • Experience With Deloitte Greenhouse Methodology

  • Knowledge Of The Latest Trends In Virtual Experience Design

  • Ability To Work Independently And Collaboratively In A Fast-Paced Environment

  • Proficiency In Ms Office Suite

Required Skills
  • Consulting

  • Project Management

  • Networking

  • Data Analysis

  • Communication

  • Negotiation

  • Leadership

  • Financial Modeling

  • Business acumen

  • Collaboration

  • storytelling

  • Strategic Thinking

  • Problem-Solving

  • Client management

  • Creative Solutions

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Deloitte Greenhouse Experience, Senior Manager in New York, NY, USA is $130,000-$175,000 per year. This salary range is based on the experience and qualifications of the candidate.

Additional Information
Deloitte is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 24th, 2023
Apply BeforeJuly 20th, 2025
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About Deloitte

Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals.

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