
Conversational AI and VUI Designer
Gather requirements, design flows, and write final content for IVR, Virtual Assistants, Chatbots, and omnichannel conversational interfaces. Own and contribute to product requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, model/intent training, defining support procedures. Work with project leadership, project managers, conversational AI architects, developers, UX designers, product managers, and fellow to strategize, design, and deliver enterprise conversational AI assets. Collaborate with teams across the organization to identify requirements and design voice and digital self-service assets for diverse use cases across industries and modalities. Contribute to and/or lead design sprints, workshops, reviews, and related activities with business, technical, and creative leadership Contribute to and/or lead enterprise content strategy guides and design omnichannel and cross-channel solutions aligned with client organizational content principles (brand voice and tone, legal, compliance, etc.).
4+ years of relevant work experience in VUI or conversational design in or around contact centers and/or enterprise virtual assistants
Experience with requirements gathering, documentation, and tracking
Experience designing and delivering conversational AI MVPs, pilots, and POCs
Enterprise UX writing, content design, or content strategy experience
Sketch
InVision
Figma
Troubleshooting skills
Creative Writing skills
Time Management Skills
Documentation/Reporting
Group facilitation skills
Driven and self-motivated
Organizational skills
Communication Skills
Adaptability
Problem-solving and resourcefulness
Attention to detail and accuracy
Multi-tasking
Process Oriented
According to JobzMall, the average salary range for a Conversational AI and VUI Designer in 500 W 2nd St, Austin, TX 78701, USA is $43,392 to $82,657. This range is based on the salaries of people currently in the job role within the area.
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Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals.

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