Deaconess Health System

Security Dispatcher

Deaconess Health System

Henderson, KY 42420, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a skilled communicator with a passion for ensuring the safety and security of others? Deaconess Health System is seeking a Security Dispatcher to join our team and play a crucial role in maintaining a safe environment for our patients, visitors, and staff. As a Security Dispatcher, you will be responsible for monitoring and responding to all incoming security calls and dispatching appropriate personnel as needed. This is an exciting opportunity for a detail-oriented individual with exceptional communication skills and the ability to handle high-stress situations with professionalism and composure. Join our dedicated team and make a difference in the lives of those we serve.

  1. Monitor and respond to all incoming security calls in a timely and efficient manner.
  2. Dispatch appropriate personnel to respond to security incidents and emergencies.
  3. Maintain accurate records of all security calls and dispatch activities.
  4. Coordinate with other departments, such as nursing and facilities, to ensure effective communication and response to security concerns.
  5. Remain calm and composed during high-stress situations and provide clear and effective communication to all parties involved.
  6. Follow established protocols and procedures for handling security incidents and emergencies.
  7. Collaborate with law enforcement and other external agencies as needed.
  8. Maintain a thorough understanding of the facility's layout, security systems, and emergency procedures.
  9. Adhere to all privacy and confidentiality policies when handling sensitive information.
  10. Continuously assess and improve security protocols and procedures to ensure the safety of patients, visitors, and staff.
  11. Provide excellent customer service to all individuals contacting the security department.
  12. Attend trainings and meetings to stay current on security protocols and procedures.
  13. Maintain a professional and approachable demeanor at all times.
  14. Adhere to all company policies and regulations, including safety and security guidelines.
  15. Perform other duties as assigned by the Security Manager.
Where is this job?
This job is located at Henderson, KY 42420, USA
Job Qualifications
  • Knowledge Of Security Protocols And Procedures: As A Security Dispatcher At Deaconess Health System, The Candidate Must Possess A Thorough Understanding Of Security Protocols And Procedures. This Includes Knowledge Of Emergency Response Procedures, Surveillance Systems, And Access Control Systems.

  • Excellent Communication Skills: Effective Communication Is Crucial For A Security Dispatcher As They Must Be Able To Relay Information Accurately And Efficiently To Security Personnel And Other Relevant Parties. The Candidate Should Have Strong Verbal And Written Communication Skills.

  • Ability To Remain Calm Under Pressure: The Candidate Must Have The Ability To Remain Calm And Composed In High-Stress Situations. As A Security Dispatcher, They May Encounter Emergencies Or Urgent Situations That Require Quick Thinking And Decision-Making.

  • Proficiency In Technology: Deaconess Health System Utilizes Various Technology Systems For Security Purposes. The Candidate Should Be Proficient In Using Security Software, Surveillance Systems, And Other Related Technology.

  • Prior Experience In A Similar Role: Previous Experience As A Security Dispatcher Or In A Related Field Is Preferred For This Position. This Includes Experience In Security Operations, Emergency Management, And Dispatching. Candidates With A Background In Law Enforcement Or Military May Also Be Considered.

Required Skills
  • Communication Skills

  • Time Management

  • Crisis Management

  • customer service

  • Multi-tasking

  • Team Coordination

  • Emergency Response

  • Incident reporting

  • Surveillance Monitoring

  • Radio Operation

  • First Aid/Cpr

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Security Dispatcher in Henderson, KY 42420, USA is $33,000-$39,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the individual works for. Additionally, benefits and bonuses may also be included in the overall compensation package for this position.

Additional Information
Deaconess Health System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2024
Apply BeforeJune 21st, 2025
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About Deaconess Health System

Deaconess was founded in 1892 by a group of Protestant ministers and laymen who felt called to care for the sick. More than 130 years later, Deaconess Health System continues to provide high-quality health care with a compassionate spirit, just as our founders envisioned. Deaconess Health System is the premier provider of health care services to 35 counties in three states (IN, IL, and KY). The system consists of eleven hospitals located in southern Indiana: Deaconess Midtown Hospital, Deaconess Gateway Hospital, The Women’s Hospital, The Heart Hospital, The Orthopedic and Neuroscience Hospital, Deaconess Cross Pointe, Deaconess Gibson Hospital, Deaconess Henderson Hospital, Deaconess Union County Hospital, Encompass Health Deaconess Rehabilitation Hospital, and the Linda E. White Hospice House.

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