Scheduling Specialist

Welcome to Deaconess Health System, where we are committed to providing excellent care to our community. We are currently seeking a highly organized and detail-oriented individual to join our team as a Scheduling Specialist. As a Scheduling Specialist, you will play a vital role in ensuring that our patients receive timely and efficient appointments with our healthcare providers. If you have a passion for helping others and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity. A degree in healthcare administration or a related field is preferred, along with strong communication and computer skills. Join our team and make a difference in the lives of our patients every day.

1. Manage and maintain the scheduling system for all patient appointments, including new and follow-up appointments, ensuring accuracy and efficiency.
2. Coordinate with healthcare providers to determine availability and schedule appointments accordingly.
3. Communicate with patients to schedule appointments and provide necessary information, such as appointment details and preparation instructions.
4. Monitor and adjust the schedule as needed to accommodate urgent or emergency appointments.
5. Collaborate with other departments within the healthcare system to ensure timely and effective patient care.
6. Maintain patient records and update information as needed.
7. Follow all privacy and confidentiality policies to protect patient information.
8. Verify insurance coverage and obtain necessary authorizations for appointments.
9. Provide exceptional customer service to patients and their families, addressing any questions or concerns they may have.
10. Stay updated on all healthcare provider schedules and changes, keeping the scheduling system current and accurate.
11. Assist with other administrative tasks as needed, such as answering phone calls and responding to emails.
12. Adhere to all organizational and departmental policies and procedures.
13. Continuously seek ways to improve and streamline the scheduling process.
14. Attend meetings and trainings to stay updated on new policies and procedures.
15. Maintain a positive and professional attitude while representing Deaconess Health System.

According to JobzMall, the average salary range for a Scheduling Specialist in Evansville, IN, USA is between $35,000 and $45,000 per year. However, this may vary depending on factors such as the specific industry, company size, and level of experience. Some scheduling specialists may also receive bonuses or commissions in addition to their base salary.

Deaconess was founded in 1892 by a group of Protestant ministers and laymen who felt called to care for the sick. More than 130 years later, Deaconess Health System continues to provide high-quality health care with a compassionate spirit, just as our founders envisioned. Deaconess Health System is the premier provider of health care services to 35 counties in three states (IN, IL, and KY). The system consists of eleven hospitals located in southern Indiana: Deaconess Midtown Hospital, Deaconess Gateway Hospital, The Women’s Hospital, The Heart Hospital, The Orthopedic and Neuroscience Hospital, Deaconess Cross Pointe, Deaconess Gibson Hospital, Deaconess Henderson Hospital, Deaconess Union County Hospital, Encompass Health Deaconess Rehabilitation Hospital, and the Linda E. White Hospice House.