Radiology Front Desk Associate
Welcome to Deaconess Health System! We are currently seeking a highly motivated and personable individual to join our team as a Radiology Front Desk Associate. In this role, you will be responsible for providing exceptional customer service to patients, scheduling appointments, and managing patient records. Our ideal candidate will have a friendly demeanor, excellent communication skills, and a strong attention to detail. If you are looking for a challenging and rewarding career in the healthcare industry, we encourage you to apply.
- Greet and welcome patients in a friendly and professional manner.
- Provide exceptional customer service by addressing patient inquiries and concerns.
- Schedule appointments for radiology services, ensuring accuracy and efficiency.
- Maintain and update patient records, ensuring confidentiality and compliance with HIPAA regulations.
- Communicate with patients and other healthcare professionals to gather necessary information for appointments.
- Verify insurance coverage and obtain necessary authorizations for procedures.
- Answer phone calls and respond to emails in a timely manner.
- Assist with administrative tasks such as filing, data entry, and organizing patient files.
- Collaborate with other team members to ensure smooth and efficient workflow.
- Adhere to all company policies and procedures, including safety and confidentiality protocols.
- Stay updated on insurance regulations and changes in healthcare policies.
- Maintain a clean and organized front desk area.
- Attend training sessions and meetings to stay informed about new procedures and protocols.
- Continuously strive to improve customer service and patient satisfaction.
- Handle patient complaints and escalate issues to the appropriate supervisor when necessary.
High School Diploma Or Equivalent: A Minimum Of A High School Diploma Or Equivalent Is Typically Required For A Radiology Front Desk Associate Position At Deaconess Health System. This Ensures That The Candidate Has A Basic Level Of Education And Is Able To Communicate Effectively.
Previous Front Desk Or Administrative Experience: Experience Working In A Medical Office Or Front Desk Position Is Highly Preferred For This Role. This Ensures That The Candidate Is Familiar With The Healthcare Environment And Has The Necessary Skills To Handle Patient Inquiries And Scheduling.
Knowledge Of Medical Terminology And Procedures: A Good Understanding Of Medical Terminology And Procedures Is Essential For A Radiology Front Desk Associate. This Enables The Candidate To Accurately Schedule Appointments And Communicate With Radiology Staff And Patients.
Excellent Communication And Customer Service Skills: The Ability To Communicate Effectively With Patients, Physicians, And Colleagues Is Crucial For This Role. A Radiology Front Desk Associate Must Also Possess Strong Customer Service Skills To Provide A Positive Experience For Patients.
Attention To Detail And Organizational Skills: This Position Requires A High Level Of Attention To Detail To Ensure Accurate Patient Information And Scheduling. Strong Organizational Skills Are Also Necessary To Manage A High Volume Of Appointments And Paperwork Efficiently.
Communication
Time Management
Multitasking
Attention to detail
customer service
Medical Terminology
Computer skills
Organization
appointment scheduling
Electronic medical records (EMR)
Insurance Verification
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Radiology Front Desk Associate in Evansville, IN 47710, USA is $25,000 to $35,000 per year. This may vary depending on the specific employer, experience level, and other factors.
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Deaconess was founded in 1892 by a group of Protestant ministers and laymen who felt called to care for the sick. More than 130 years later, Deaconess Health System continues to provide high-quality health care with a compassionate spirit, just as our founders envisioned. Deaconess Health System is the premier provider of health care services to 35 counties in three states (IN, IL, and KY). The system consists of eleven hospitals located in southern Indiana: Deaconess Midtown Hospital, Deaconess Gateway Hospital, The Women’s Hospital, The Heart Hospital, The Orthopedic and Neuroscience Hospital, Deaconess Cross Pointe, Deaconess Gibson Hospital, Deaconess Henderson Hospital, Deaconess Union County Hospital, Encompass Health Deaconess Rehabilitation Hospital, and the Linda E. White Hospice House.
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