Deaconess Health System

Patient Intake Specialist I

Deaconess Health System

Evansville, IN 47710, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Deaconess Health System, where we are dedicated to providing exceptional care to our patients. We are currently seeking a highly motivated and compassionate individual to join our team as a Patient Intake Specialist I. In this role, you will be the first point of contact for our patients, ensuring a smooth and efficient intake process. The ideal candidate will possess excellent communication skills, attention to detail, and a strong desire to help others. If you are looking for a fulfilling career in healthcare, we encourage you to apply for this position.

  1. Greet and welcome patients in a friendly and professional manner.
  2. Collect and verify patient information, including personal and insurance details.
  3. Schedule patient appointments and coordinate with other departments as needed.
  4. Answer incoming calls and direct them to the appropriate department or individual.
  5. Provide assistance to patients with completing necessary forms and paperwork.
  6. Ensure all patient information is accurately entered into the electronic medical record system.
  7. Collaborate with healthcare providers to ensure timely and efficient patient intakes.
  8. Maintain patient confidentiality and adhere to all HIPAA regulations.
  9. Respond to patient inquiries and concerns in a timely and empathetic manner.
  10. Monitor patient flow and address any delays or issues that may arise.
  11. Collaborate with insurance companies to verify coverage and obtain necessary authorizations.
  12. Keep accurate records of patient interactions and update patient files as needed.
  13. Stay up-to-date on all hospital policies, procedures, and services to effectively assist patients.
  14. Assist with training and mentoring new Patient Intake Specialists as needed.
  15. Continuously seek opportunities for improvement and suggest ways to streamline the intake process.
Where is this job?
This job is located at Evansville, IN 47710, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Patient Intake Specialist I At Deaconess Health System Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Can Effectively Communicate With Patients And Other Healthcare Professionals.

  • Experience In Customer Service: Candidates For This Position Should Have Prior Experience In Customer Service, Preferably In A Healthcare Setting. This Experience Will Help Them In Dealing With Patients And Their Families In A Sensitive And Compassionate Manner.

  • Knowledge Of Medical Terminology: A Strong Understanding Of Medical Terminology Is Essential For A Patient Intake Specialist I. This Knowledge Helps In Accurately Recording Patient Information And Communicating With Healthcare Providers.

  • Computer Skills: The Ability To Use Various Computer Programs And Electronic Medical Records Is Crucial For This Role. Candidates Should Be Proficient In Microsoft Office And Have The Ability To Learn New Software Quickly.

  • Attention To Detail: Patient Intake Involves Collecting And Entering A Large Amount Of Data. It Is Important For A Patient Intake Specialist I To Have Strong Attention To Detail To Ensure Accuracy In Patient Records And Billing Information. This Skill Is Also Important In Identifying And Flagging Any Errors Or Discrepancies In The Data.

Required Skills
  • Data Entry

  • Multitasking

  • Attention to detail

  • customer service

  • Medical Terminology

  • appointment scheduling

  • Problem-Solving

  • Insurance Verification

  • Hipaa Compliance

  • Patient Registration

  • Electronic Health Records

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Resilience

Compensation

According to JobzMall, the average salary range for a Patient Intake Specialist I in Evansville, IN 47710, USA is $29,000-$35,000 per year. This may vary depending on the specific employer and the individual's level of experience and education.

Additional Information
Deaconess Health System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 18th, 2025
Apply BeforeMay 10th, 2026
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About Deaconess Health System

Deaconess was founded in 1892 by a group of Protestant ministers and laymen who felt called to care for the sick. More than 130 years later, Deaconess Health System continues to provide high-quality health care with a compassionate spirit, just as our founders envisioned. Deaconess Health System is the premier provider of health care services to 35 counties in three states (IN, IL, and KY). The system consists of eleven hospitals located in southern Indiana: Deaconess Midtown Hospital, Deaconess Gateway Hospital, The Women’s Hospital, The Heart Hospital, The Orthopedic and Neuroscience Hospital, Deaconess Cross Pointe, Deaconess Gibson Hospital, Deaconess Henderson Hospital, Deaconess Union County Hospital, Encompass Health Deaconess Rehabilitation Hospital, and the Linda E. White Hospice House.

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