Patient Access Supervisor

Are you a compassionate and highly organized individual looking to make a positive impact in the healthcare industry? If so, Deaconess Health System is seeking a Patient Access Supervisor to join our team. In this role, you will be responsible for overseeing the patient registration process and ensuring the highest level of customer service is provided to our patients. We are looking for someone with excellent communication skills, strong leadership abilities, and a passion for helping others. If you meet these qualifications and are ready to take the next step in your career, we encourage you to apply for this exciting opportunity.

1. Oversee the patient registration process and ensure accuracy and efficiency in all aspects of patient access.
2. Provide excellent customer service to patients and address any concerns or issues that may arise during the registration process.
3. Train, supervise, and evaluate a team of patient access representatives to ensure they are providing the highest level of service to patients.
4. Collaborate with other departments to develop and implement best practices for patient registration and customer service.
5. Monitor and analyze registration data to identify areas for improvement and implement necessary changes to increase efficiency and patient satisfaction.
6. Ensure compliance with all relevant laws, regulations, and policies related to patient registration and confidentiality of patient information.
7. Develop and maintain strong relationships with healthcare providers and community organizations to promote the services of Deaconess Health System.
8. Handle difficult or complex patient situations with empathy and professionalism, while maintaining a calm and organized demeanor.
9. Participate in the hiring, training, and development of new patient access representatives.
10. Continuously evaluate and improve processes and procedures to enhance the patient experience and streamline operations.
11. Serve as a role model for the team and promote a positive and collaborative work environment.
12. Stay updated on industry trends, best practices, and technologies related to patient access and customer service.
13. Prepare and present reports and recommendations to senior management on departmental performance and areas for improvement.
14. Handle any other duties or special projects as assigned by the management team.

According to JobzMall, the average salary range for a Patient Access Supervisor in Newburgh, IN 47630, USA is $55,000-$75,000 per year. This can vary depending on factors such as experience, education, and the specific healthcare organization.

Deaconess was founded in 1892 by a group of Protestant ministers and laymen who felt called to care for the sick. More than 130 years later, Deaconess Health System continues to provide high-quality health care with a compassionate spirit, just as our founders envisioned. Deaconess Health System is the premier provider of health care services to 35 counties in three states (IN, IL, and KY). The system consists of eleven hospitals located in southern Indiana: Deaconess Midtown Hospital, Deaconess Gateway Hospital, The Women’s Hospital, The Heart Hospital, The Orthopedic and Neuroscience Hospital, Deaconess Cross Pointe, Deaconess Gibson Hospital, Deaconess Henderson Hospital, Deaconess Union County Hospital, Encompass Health Deaconess Rehabilitation Hospital, and the Linda E. White Hospice House.