Deaconess Health System

Medical Office Assistant

Deaconess Health System

Henderson, KY 42420, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Deaconess Health System, where we strive to provide exceptional care to our patients every day. We are currently seeking a highly motivated and organized individual to join our team as a Medical Office Assistant. As a Medical Office Assistant, you will play a crucial role in ensuring the smooth operation of our medical office by providing administrative support and assisting with patient care. Our ideal candidate is a compassionate and detail-oriented individual with a strong understanding of medical terminology and excellent communication skills. If you are passionate about making a positive impact in the healthcare industry and meet the qualifications listed below, we encourage you to apply for this exciting opportunity at Deaconess Health System.

  1. Greet and welcome patients and visitors to the medical office with a friendly and professional demeanor.
  2. Answer phone calls and direct them to the appropriate staff or department.
  3. Schedule patient appointments and maintain the appointment calendar.
  4. Collect and verify patient information and insurance details.
  5. Assist with patient registration and check-in processes.
  6. Maintain and update patient records in accordance with HIPAA regulations.
  7. Prepare and file necessary paperwork for patient visits and procedures.
  8. Communicate with healthcare providers and staff to ensure efficient and timely patient care.
  9. Coordinate referrals and authorizations for patient appointments and procedures.
  10. Process and handle patient payments and insurance claims.
  11. Monitor and order office supplies and maintain inventory.
  12. Maintain a clean and organized work environment.
  13. Adhere to all safety and infection control protocols.
  14. Provide support to medical staff as needed.
  15. Attend trainings and meetings to stay updated on healthcare industry changes and office policies.
  16. Uphold the mission and values of Deaconess Health System in all interactions with patients, staff, and visitors.
  17. Ensure patient satisfaction by addressing any concerns or issues promptly and professionally.
  18. Adhere to confidentiality and privacy laws regarding patient information.
  19. Collaborate with other team members to improve office processes and procedures.
  20. Perform other duties as assigned by the office manager or supervisor.
Where is this job?
This job is located at Henderson, KY 42420, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Education Requirement For This Position Is A High School Diploma Or Equivalent. This Shows That The Candidate Has A Basic Level Of Education And Is Capable Of Handling Administrative Tasks.

  • Previous Experience In A Healthcare Setting: Candidates With Previous Experience Working In A Healthcare Setting, Such As A Doctor's Office Or Hospital, Will Be Preferred. This Experience Will Demonstrate Their Familiarity With Medical Terminology And Procedures.

  • Knowledge Of Medical Software: A Medical Office Assistant At Deaconess Health System Should Have A Good Understanding Of Medical Software Programs, Such As Electronic Health Records (Ehr) And Billing Software. This Will Help Them Efficiently Manage Patient Records And Insurance Claims.

  • Excellent Communication And Customer Service Skills: As A Medical Office Assistant, The Candidate Will Be Interacting With Patients, Healthcare Providers, And Insurance Companies On A Daily Basis. Strong Communication And Customer Service Skills Are Crucial For Building And Maintaining Positive Relationships.

  • Attention To Detail And Multitasking Abilities: The Role Of A Medical Office Assistant Involves Managing A Variety Of Administrative Tasks Simultaneously. The Candidate Should Have Excellent Multitasking Abilities And A Keen Eye For Detail To Ensure Accuracy In All Tasks, Such As Scheduling Appointments, Maintaining Records, And Managing Billing And Insurance Claims.

Required Skills
  • Data Entry

  • Multitasking

  • Medical Terminology

  • Medical coding

  • Insurance Verification

  • Administrative Tasks

  • Scheduling Appointments

  • Patient Intake

  • Patient Communication

  • Electronic Health Records

  • Billing And Invoicing

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Medical Office Assistant in Henderson, KY 42420, USA is $26,000-$40,000 per year. The salary may vary depending on the specific job duties, experience level, and the employer's location and size. Some employers may also offer benefits such as healthcare, retirement plans, and paid time off.

Additional Information
Deaconess Health System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 18th, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Deaconess Health System

Deaconess was founded in 1892 by a group of Protestant ministers and laymen who felt called to care for the sick. More than 130 years later, Deaconess Health System continues to provide high-quality health care with a compassionate spirit, just as our founders envisioned. Deaconess Health System is the premier provider of health care services to 35 counties in three states (IN, IL, and KY). The system consists of eleven hospitals located in southern Indiana: Deaconess Midtown Hospital, Deaconess Gateway Hospital, The Women’s Hospital, The Heart Hospital, The Orthopedic and Neuroscience Hospital, Deaconess Cross Pointe, Deaconess Gibson Hospital, Deaconess Henderson Hospital, Deaconess Union County Hospital, Encompass Health Deaconess Rehabilitation Hospital, and the Linda E. White Hospice House.

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