Manager of Client Services - Outreach Lab

Are you a dynamic leader with a passion for client services and healthcare? Are you looking for a challenging and rewarding role where you can make a significant impact on the community? Deaconess Health System is seeking a Manager of Client Services for our Outreach Lab who will be responsible for overseeing the day-to-day operations and strategic planning for our growing lab services. This is an exciting opportunity to join a top-rated healthcare organization and help us continue to provide the highest quality of care to our patients. We are seeking a highly motivated and experienced individual with a strong background in client services and a commitment to excellence. If you are a dedicated and driven professional looking for a new challenge, we encourage you to apply for this position.

1. Oversee the day-to-day operations of the Outreach Lab, ensuring efficient and effective delivery of services to clients.
2. Develop and implement strategic plans to support the growth and success of the lab services, in alignment with the organization's overall goals and objectives.
3. Foster a culture of excellence and continuous improvement within the lab team, promoting a high standard of quality and customer service.
4. Manage a team of lab technicians and support staff, providing guidance, training, and performance evaluations.
5. Collaborate with other departments and stakeholders to ensure the smooth coordination of lab services with other areas of the organization.
6. Monitor and analyze key performance metrics, identifying areas for improvement and implementing corrective actions as needed.
7. Stay up-to-date with industry trends and best practices, incorporating them into the lab services to enhance client satisfaction and overall performance.
8. Serve as a liaison between the lab and clients, addressing any concerns or issues in a timely and professional manner.
9. Develop and maintain strong relationships with clients, promoting the lab services and identifying opportunities for growth and expansion.
10. Ensure compliance with all relevant regulations, standards, and policies related to lab operations, safety, and confidentiality.
11. Prepare and manage the lab services budget, ensuring financial sustainability and responsible resource allocation.
12. Act as a role model for the lab team, demonstrating strong leadership skills, integrity, and a commitment to the organization's mission and values.
13. Actively participate in professional development activities, continuously enhancing knowledge and skills in the areas of client services and healthcare.
14. Represent the organization and the lab services at community events and conferences, promoting awareness and engagement.

According to JobzMall, the average salary range for a Manager of Client Services - Outreach Lab in Evansville, IN, USA is between $78,000 to $95,000 per year. This may vary depending on the specific company, industry, and experience level of the individual.

Deaconess was founded in 1892 by a group of Protestant ministers and laymen who felt called to care for the sick. More than 130 years later, Deaconess Health System continues to provide high-quality health care with a compassionate spirit, just as our founders envisioned. Deaconess Health System is the premier provider of health care services to 35 counties in three states (IN, IL, and KY). The system consists of eleven hospitals located in southern Indiana: Deaconess Midtown Hospital, Deaconess Gateway Hospital, The Women’s Hospital, The Heart Hospital, The Orthopedic and Neuroscience Hospital, Deaconess Cross Pointe, Deaconess Gibson Hospital, Deaconess Henderson Hospital, Deaconess Union County Hospital, Encompass Health Deaconess Rehabilitation Hospital, and the Linda E. White Hospice House.