Dayton Freight Lines

Customer Service Representative

Dayton Freight Lines
32717 Hollingsworth Ave, Warren, MI 48092, USA
Part-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Take and deliver messages for the Service Center Manager and Account Managers. Provide assistance to Drivers. Prepare bills of lading and delivery receipts. Maintain excellent communication with external and internal customers as well as interline companies. This is a 2nd Shift position.

Where is this job?
This job is located at 32717 Hollingsworth Ave, Warren, MI 48092, USA
Job Qualifications

  • Excellent keyboarding skills

  • Experience with handling a high volume of phone calls

  • Exceptional communication and customer service skills

Required Skills

  • Data Entry

  • Time Management

  • MS Excel

  • MS Word

  • Reporting skills

  • Customer Service skills

Soft Skills

  • Adaptable

  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in 32717 Hollingsworth Ave, Warren, MI 48092, USA is $24,000 to $33,000 per year. This range is based on the average salary of Customer Service Representatives in Warren, MI, which is higher than the national average. Additionally, salaries for Customer Service Representatives in Warren, MI may vary depending on experience, job title, and other factors.

Additional Information
Dayton Freight Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 30th, 2020
Apply BeforeSeptember 18th, 2025
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About Dayton Freight Lines

Carrying freight in Big Ten country, Dayton Freight Lines is a less-than-truckload (LTL) carrier operating in 11 states in the North-Central US. (LTL carriers consolidate freight from multiple shippers into a single truckload.)

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