Support Technician

Welcome to Dave & Buster's - the ultimate destination for food, games and fun! We are currently seeking a highly motivated and customer-focused Support Technician to join our team. As a Support Technician, you will play a crucial role in ensuring our guests have a seamless gaming experience. From troubleshooting technical issues to maintaining equipment, you will be the go-to person for all things tech-related. Are you a problem solver with a passion for providing exceptional service? If so, we want to hear from you! Keep reading to learn more about this exciting opportunity.

1. Troubleshoot technical issues that may arise with gaming equipment or systems.
2. Maintain and repair gaming equipment to ensure optimal performance.
3. Provide exceptional customer service to guests by responding promptly and effectively to technical inquiries.
4. Communicate effectively with management and team members to address and resolve any technical issues.
5. Follow safety protocols and guidelines to ensure a safe and enjoyable experience for all guests.
6. Keep up-to-date with new technology and industry developments to continuously improve technical knowledge.
7. Assist in training new technicians on equipment and procedures.
8. Monitor and maintain inventory levels for necessary supplies and equipment.
9. Collaborate with other departments to ensure smooth operation of all gaming activities.
10. Maintain a clean and organized work area to promote a positive and professional atmosphere.
11. Perform regular maintenance checks and updates on gaming equipment.
12. Utilize problem-solving skills to diagnose and resolve technical issues efficiently.
13. Adhere to company policies and procedures at all times.
14. Provide support for special events and promotions as needed.
15. Continuously strive to improve the overall guest experience by providing exceptional service and technical support.

According to JobzMall, the average salary range for a Support Technician in Atlanta, GA, USA is $40,000 - $60,000 per year. This can vary depending on the specific company, experience level, and other factors. Some Support Technicians in Atlanta may make more or less than this range.

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.