Dave & Buster's

Support Technician

Dave & Buster's
Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a tech-savvy individual looking for a challenging but rewarding role in the hospitality industry? Dave & Buster's is looking for a Support Technician to join our team! As a Support Technician, you will be responsible for overseeing the technical operations of the restaurant, ensuring optimal performance and customer satisfaction. With a focus on providing an exceptional customer experience, you will be the go-to resource for troubleshooting technical issues. To excel in this role, you should have excellent problem-solving and customer service skills, as well as an in-depth knowledge of hardware and software. If you’re looking to use your technical expertise in a fun and exciting environment, we would love to hear from you!

Responsibilities:

  1. Monitor the technical operations of restaurant equipment and systems to ensure optimal performance.
  2. Troubleshoot technical problems when they arise and provide timely solutions to maximize customer satisfaction.
  3. Provide technical support and guidance to staff and customers.
  4. Maintain an in-depth knowledge of hardware and software systems used in the restaurant.
  5. Identify areas where technical systems could be improved and recommend solutions.
  6. Perform regular maintenance and repairs to ensure equipment is functioning properly.
  7. Keep up to date with industry trends and innovations.
  8. Ensure all technical documentation is accurate and up-to-date.
  9. Work closely with the IT department to ensure all systems are running smoothly.
  10. Create reports and submit them to the appropriate parties.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications

  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service

  • Strong Problem Solving And Troubleshooting Skills

  • Knowledge Of Computers

  • Software

  • And Networks

  • Demonstrated Experience In Customer Service

  • Knowledge Of Arcade And Video Game Machines

  • Proven Ability To Work Independently And As Part Of A Team

  • Ability To Learn New Technologies Quickly

Required Skills

  • Training

  • Networking

  • Troubleshooting

  • Inventory

  • Technical Support

  • customer service

  • POS

  • Maintenance

  • organizing

  • Cleaning

  • Problem-Solving

  • Cashiering

  • Upselling

  • System security

  • Game Repair

Soft Skills

  • Communication

  • Conflict Resolution

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Support Technician in Los Angeles, CA, USA is between $30,000 and $45,000 per year. This range will vary depending on factors such as experience, education, and certification.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

Frequently asked questions
More Jobs From Dave & Buster's

View All Dave & Buster's jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started