Support Technician

Are you looking for an exciting and rewarding job in the entertainment industry? Dave & Buster's is looking for someone like you to join our team as a Support Technician! We are looking for someone who is passionate about providing our guests with an exceptional experience, and who enjoys working in a fun and fast-paced environment. The ideal candidate for this position should have a strong technical aptitude, as well as excellent customer service and problem-solving skills. As a Support Technician, you will be responsible for providing our guests with an enjoyable experience while troubleshooting and repairing our games and other equipment. If you have a passion for helping others and an enthusiasm for providing a great experience, then this could be the perfect job for you!Required Qualifications:• High school diploma or GED• At least 1 year of technical experience in a customer service or entertainment setting• Knowledge of electronics and basic troubleshooting skills• Ability to work independently and as part of a team• Strong customer service and problem-solving skills• Ability to lift, carry and move up to 50 pounds

Responsibilities of a Support Technician:

1. Provide guests with an enjoyable experience while troubleshooting and repairing games and other equipment.
2. Utilize technical aptitude and excellent customer service and problem-solving skills to ensure the highest quality of service.
3. Maintain a working knowledge of electronics and basic troubleshooting skills.
4. Work independently and as part of a team.
5. Assist in the setup and maintenance of games and other equipment.
6. Lift, carry and move up to 50 pounds.
7. Respond to customer inquiries in a timely and professional manner.
8. Monitor the facility for any issues and take the appropriate action.
9. Ensure that all safety and security procedures are followed.

According to JobzMall, the average salary range for a Support Technician in Frisco, TX, USA is between $43,000 and $50,000 per year. This range depends on the experience level of the Support Technician and the size and type of organization they are working for.

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.