Dave & Buster's

Social Bay Concierge

Dave & Buster's

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Dave & Buster's, where the fun never stops and the possibilities are endless. Our team is growing and we are currently seeking a Social Bay Concierge to join our amazing staff. As a Social Bay Concierge, you will be responsible for creating unforgettable experiences for our guests by coordinating and facilitating social events, activities, and games. We are looking for a dynamic and outgoing individual with a passion for customer service and a knack for planning and organizing. If you thrive in a fast-paced environment and love bringing people together, then this may be the perfect opportunity for you. Join us at Dave & Buster's and be a part of an exciting and enthusiastic team!

  1. Coordinate and facilitate social events, activities, and games for guests at Dave & Buster's.
  2. Create unforgettable experiences for guests by providing exceptional customer service.
  3. Plan and organize various events and activities, ensuring they run smoothly and efficiently.
  4. Assist guests with selecting and booking events and activities, and provide recommendations based on their preferences.
  5. Collaborate with other staff members to ensure a seamless and enjoyable experience for guests.
  6. Maintain a positive and energetic attitude while interacting with guests and promoting a fun and welcoming atmosphere.
  7. Keep up-to-date with current events and trends in order to provide unique and engaging experiences for guests.
  8. Handle any guest concerns or issues in a professional and timely manner.
  9. Utilize excellent communication skills to effectively promote and market events and activities to guests.
  10. Work closely with the management team to develop new and exciting event ideas and concepts.
  11. Keep track of event attendance and gather feedback from guests to continuously improve and enhance the social bay experience.
  12. Ensure all events and activities are in compliance with company policies and procedures.
  13. Assist in setting up and decorating event spaces, as well as cleaning and organizing afterwards.
  14. Manage inventory and supplies for events and activities, and make necessary orders to maintain stock levels.
  15. Provide support to other areas of the venue as needed, such as assisting with guest check-ins or serving food and beverages.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Excellent Communication Skills: A Social Bay Concierge At Dave & Buster's Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Guests And Colleagues.

  • Customer Service Experience: Previous Experience In Customer Service Or Hospitality Is Preferred For This Role, As The Social Bay Concierge Will Be Responsible For Providing Exceptional Service To Guests.

  • Knowledge Of Social Media Platforms: The Ideal Candidate Should Be Well-Versed In Various Social Media Platforms, Including Facebook, Instagram, And Twitter, To Effectively Promote Events And Engage With Customers Online.

  • Organizational Skills: As A Social Bay Concierge, One Must Be Able To Multitask And Handle Multiple Projects Simultaneously While Maintaining A High Level Of Organization And Attention To Detail.

  • Team Player: Dave & Buster's Values Teamwork, And The Social Bay Concierge Should Be A Team Player Who Can Collaborate With Other Departments To Ensure A Seamless Guest Experience.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Sales skills

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Social Bay Concierge in Dallas, TX, USA is $40,000-$60,000 per year. This may vary depending on the specific company, location, and level of experience.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 7th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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