Dave & Buster's

Senior Games Technician

Dave & Buster's

Little Rock, AR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Dave & Buster's, where fun and excitement are just around the corner! We are currently seeking a highly skilled and experienced Senior Games Technician to join our team. As a Senior Games Technician, you will play a crucial role in ensuring that our guests have the best gaming experience possible. We are looking for someone who is passionate about arcade games and has a strong technical background. If you have a knack for troubleshooting, a keen eye for detail, and a commitment to providing exceptional customer service, we want to hear from you! Join us at Dave & Buster's and be a part of the ultimate entertainment destination.

  1. Maintain and repair all arcade games and equipment to ensure they are in excellent working condition for our guests' enjoyment.
  2. Troubleshoot any technical issues with games and equipment, including electrical, mechanical, and software problems.
  3. Conduct regular inspections and preventive maintenance on all games to identify and address any potential issues before they arise.
  4. Keep accurate records of game maintenance and repair, including tracking inventory of spare parts and ordering replacements as needed.
  5. Train and supervise junior technicians on proper maintenance and repair techniques for arcade games.
  6. Provide exceptional customer service by promptly addressing any guest concerns or questions regarding the games.
  7. Collaborate with the management team to develop and implement strategies to improve the overall gaming experience for guests.
  8. Stay up-to-date on new and emerging technologies in the arcade gaming industry, and make recommendations for game upgrades and additions.
  9. Adhere to all safety protocols and regulations while performing maintenance and repair tasks.
  10. Maintain a clean and organized game room to ensure a safe and enjoyable environment for guests.
  11. Act as a brand ambassador for Dave & Buster's by exemplifying our values and promoting our mission to provide the ultimate entertainment experience.
  12. Flexibility to work evenings, weekends, and holidays as needed to accommodate the busy and dynamic nature of our business.
Where is this job?
This job is located at Little Rock, AR, USA
Job Qualifications
  • Minimum Of 3-5 Years Of Experience In A Similar Role At An Entertainment Or Gaming Establishment.

  • Comprehensive Knowledge Of Arcade Games, Including Troubleshooting And Repairs.

  • Proficient In Technical Aspects Of Gaming Equipment, Such As Electronics, Wiring, And Software.

  • Strong Customer Service Skills And Ability To Interact With Guests In A Friendly And Professional Manner.

  • Ability To Work Independently And As Part Of A Team, With Excellent Time Management And Organizational Skills.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Team Management

  • Attention to detail

  • customer service

  • Problem-Solving

  • Technical Troubleshooting

  • Equipment repair

  • Technical Knowledge

  • Adapt

  • Game Maintenance

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Games Technician in Little Rock, AR, USA is $30,000 - $45,000 per year. This may vary depending on the specific company, experience level, and additional skills and certifications. Some senior games technicians may also receive bonuses or commissions based on performance.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 8th, 2024
Apply BeforeMay 10th, 2026
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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