
Senior Games Technician
Welcome to Dave & Buster's, where fun and excitement are just around the corner! We are currently seeking a highly skilled and experienced Senior Games Technician to join our team. As a Senior Games Technician, you will play a crucial role in ensuring that our guests have the best gaming experience possible. We are looking for someone who is passionate about arcade games and has a strong technical background. If you have a knack for troubleshooting, a keen eye for detail, and a commitment to providing exceptional customer service, we want to hear from you! Join us at Dave & Buster's and be a part of the ultimate entertainment destination.
- Maintain and repair all arcade games and equipment to ensure they are in excellent working condition for our guests' enjoyment.
- Troubleshoot any technical issues with games and equipment, including electrical, mechanical, and software problems.
- Conduct regular inspections and preventive maintenance on all games to identify and address any potential issues before they arise.
- Keep accurate records of game maintenance and repair, including tracking inventory of spare parts and ordering replacements as needed.
- Train and supervise junior technicians on proper maintenance and repair techniques for arcade games.
- Provide exceptional customer service by promptly addressing any guest concerns or questions regarding the games.
- Collaborate with the management team to develop and implement strategies to improve the overall gaming experience for guests.
- Stay up-to-date on new and emerging technologies in the arcade gaming industry, and make recommendations for game upgrades and additions.
- Adhere to all safety protocols and regulations while performing maintenance and repair tasks.
- Maintain a clean and organized game room to ensure a safe and enjoyable environment for guests.
- Act as a brand ambassador for Dave & Buster's by exemplifying our values and promoting our mission to provide the ultimate entertainment experience.
- Flexibility to work evenings, weekends, and holidays as needed to accommodate the busy and dynamic nature of our business.
Minimum Of 3-5 Years Of Experience In A Similar Role At An Entertainment Or Gaming Establishment.
Comprehensive Knowledge Of Arcade Games, Including Troubleshooting And Repairs.
Proficient In Technical Aspects Of Gaming Equipment, Such As Electronics, Wiring, And Software.
Strong Customer Service Skills And Ability To Interact With Guests In A Friendly And Professional Manner.
Ability To Work Independently And As Part Of A Team, With Excellent Time Management And Organizational Skills.
Communication Skills
Inventory Management
Time Management
Team Management
Attention to detail
customer service
Problem-Solving
Technical Troubleshooting
Equipment repair
Technical Knowledge
Adapt
Game Maintenance
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Games Technician in Little Rock, AR, USA is $30,000 - $45,000 per year. This may vary depending on the specific company, experience level, and additional skills and certifications. Some senior games technicians may also receive bonuses or commissions based on performance.
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Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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