Dave & Buster's

Senior Games Technician

Dave & Buster's

St. Louis, MO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the world of fun and games! At Dave & Buster's, we are known for providing the ultimate entertainment experience for our guests. As a Senior Games Technician, you will play a crucial role in ensuring that our games and attractions are in top-notch condition for our guests to enjoy. We are looking for a talented individual with a passion for gaming and a strong technical background to join our team. If you have a knack for troubleshooting and a desire to make every guest's visit unforgettable, then we want you to join us at Dave & Buster's.

  1. Maintain and repair all games and attractions to ensure they are in excellent working condition.
  2. Perform regular inspections and preventative maintenance on all games and attractions.
  3. Troubleshoot and resolve any technical issues with games and attractions in a timely and efficient manner.
  4. Monitor game and attraction performance and report any malfunctions or recurring issues to management.
  5. Train and mentor junior technicians to ensure they have the necessary skills and knowledge to maintain and repair games and attractions.
  6. Keep accurate records of all maintenance and repairs performed on games and attractions.
  7. Collaborate with other departments to coordinate scheduled maintenance and repairs without impacting guest experience.
  8. Stay updated on new games and attractions and provide recommendations for updates or replacements.
  9. Provide exceptional customer service to guests by promptly addressing any concerns or questions related to games and attractions.
  10. Follow all safety procedures and guidelines to ensure the well-being of guests and team members.
  11. Assist with setting up and dismantling games and attractions for special events and promotions.
  12. Continuously look for ways to improve the efficiency and effectiveness of game and attraction maintenance processes.
  13. Adhere to company policies and procedures at all times.
  14. Display a positive and professional attitude towards guests and colleagues.
  15. Attend training and development programs to stay updated on new technology and techniques related to games and attractions.
Where is this job?
This job is located at St. Louis, MO, USA
Job Qualifications
  • Excellent Customer Service Skills And Ability To Interact With Guests In A Friendly And Professional Manner.

  • Minimum Of 3 Years Experience In A Similar Role In The Entertainment Or Gaming Industry.

  • Strong Knowledge And Understanding Of Arcade Games, Redemption Games, And Gaming Equipment.

  • Ability To Troubleshoot And Repair Technical Issues With Games And Equipment.

  • Proficient In Computer And Technology Skills, Including Basic Understanding Of Networking And Software Systems Used In Arcade Games.

Required Skills
  • Inventory Management

  • Troubleshooting

  • Communication

  • Time Management

  • Team Management

  • Attention to detail

  • customer service

  • Problem-Solving

  • Equipment repair

  • Technical Expertise

  • Cash

  • Game Maintenance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Games Technician in St. Louis, MO, USA is $40,000 to $70,000 per year. This can vary depending on factors such as experience, education, and the specific company or location.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 8th, 2024
Apply BeforeJune 9th, 2026
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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