Dave & Buster's

Senior Games Technician

Dave & Buster's

Philadelphia, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the ultimate gaming experience at Dave & Buster's! We are currently seeking a highly skilled and enthusiastic Senior Games Technician to join our team. As a Senior Games Technician, you will have the opportunity to work with cutting-edge technology and provide our guests with the best gaming experience possible. Your knowledge and expertise will play a crucial role in ensuring the smooth operation and maintenance of our games and attractions. If you are a passionate and dedicated individual with a strong background in gaming technology, we would love to have you as part of our team. Read on for more information on this exciting opportunity!

  1. Operate and maintain all gaming equipment and attractions to ensure they are functioning properly and safely for guests to use.
  2. Troubleshoot and resolve any technical issues or malfunctions with games and attractions in a timely manner.
  3. Conduct regular inspections and preventative maintenance on all gaming equipment to ensure they are in good working condition.
  4. Train and mentor junior games technicians on proper operation and maintenance procedures.
  5. Stay up-to-date with the latest gaming technology trends and advancements to provide the best gaming experience for guests.
  6. Collaborate with other departments to coordinate repair and maintenance schedules to minimize downtime for games and attractions.
  7. Monitor inventory levels of spare parts and equipment and submit orders as needed.
  8. Keep accurate records of all maintenance and repair work performed on games and attractions.
  9. Ensure compliance with all safety protocols and regulations while operating and maintaining gaming equipment.
  10. Communicate effectively with guests and provide exceptional customer service when addressing any technical issues or concerns.
  11. Assist with the installation and set-up of new games and attractions.
  12. Perform other duties and responsibilities as assigned by management.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Minimum Of 3 Years Experience In A Similar Role In The Arcade Or Entertainment Industry.

  • Strong Knowledge Of Arcade Games, Including Troubleshooting And Repair Techniques.

  • Ability To Manage And Train A Team Of Game Technicians And Maintain A Positive Working Environment.

  • Excellent Customer Service Skills And The Ability To Handle And Resolve Customer Complaints Effectively.

  • Proficient In Using Computer-Based Inventory And Maintenance Systems To Track Game Inventory And Schedule Regular Maintenance.

Required Skills
  • Inventory Management

  • Troubleshooting

  • Communication

  • Time Management

  • Technical Support

  • customer service

  • Cash Handling

  • Team Leadership

  • Problem-Solving

  • Equipment repair

  • Safety Procedures

  • Game Maintenance

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Games Technician in Philadelphia, PA, USA is between $30,000 to $50,000 per year. However, this can vary based on experience, company size, and location. Additionally, factors such as bonuses and benefits may also impact the overall salary for this position. It is important to research specific companies and job listings to get a more accurate and current salary range.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 8th, 2024
Apply BeforeJune 9th, 2026
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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