
Senior Games Technician
Are you a skilled and experienced technician with a passion for gaming? Do you have a knack for troubleshooting and fixing technical issues? If so, Dave & Buster's is looking for you to join our team as a Senior Games Technician!As a Senior Games Technician, you will be responsible for maintaining and repairing all of our game equipment, ensuring that our guests have the best gaming experience possible. We are seeking someone with exceptional technical skills, a strong work ethic, and a positive attitude to join our dynamic team.If you have a love for gaming and the necessary qualifications, we encourage you to apply for this exciting opportunity. Join us at Dave & Buster's and be a part of an energetic and fun-filled environment.
- Maintain and repair all game equipment to ensure optimal functioning and guest satisfaction.
- Troubleshoot technical issues with game equipment and provide timely and effective solutions.
- Conduct regular inspections and preventative maintenance on game equipment to identify and address potential issues.
- Train and mentor junior technicians on proper maintenance and repair techniques.
- Keep accurate records of all equipment maintenance and repairs.
- Order and maintain inventory of replacement parts and supplies.
- Collaborate with management to develop and implement new procedures and processes for maintaining game equipment.
- Communicate with game vendors and manufacturers to obtain technical support and resources when needed.
- Maintain a clean and organized work area, adhering to all safety protocols.
- Provide exceptional customer service by promptly addressing and resolving guest concerns related to game equipment.
- Continuously stay updated on the latest gaming technology and equipment to ensure optimal performance.
- Adhere to all company policies and procedures, including safety and security protocols.
- Take on additional responsibilities and tasks as assigned by management.
- Maintain a positive and professional attitude at all times, representing the company in a positive light.
- Collaborate with other departments to ensure smooth operation of all games and attractions within the facility.
Extensive Experience In Arcade Game Maintenance And Repair, Including Proficiency In Troubleshooting And Diagnosing Technical Issues.
Strong Understanding Of Electrical And Mechanical Systems, As Well As Knowledge Of Computer Hardware And Software.
Excellent Communication And Customer Service Skills, With The Ability To Interact With Guests And Resolve Any Game-Related Concerns Or Questions.
Familiarity With Safety Regulations And Procedures For Arcade Games, Including The Ability To Perform Routine Maintenance And Safety Inspections.
Proven Leadership Skills And Experience In Managing A Team Of Technicians, As Well As The Ability To Train And Mentor Junior Technicians.
Inventory Management
Troubleshooting
Communication
Time Management
Team Management
Technical Support
customer service
Cash Handling
Equipment repair
Safety Procedures
Game Maintenance
Problem Sol
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Games Technician in Chicago, IL, USA is $50,000 - $75,000 per year. However, this can vary depending on factors such as the specific company, industry, and level of experience. Some companies may offer higher salaries for more experienced Senior Games Technicians or in industries with higher demand for their skills.
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Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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