Dave & Buster's

Senior Games Technician

Dave & Buster's

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a skilled and experienced technician with a passion for gaming? Do you have a knack for troubleshooting and fixing technical issues? If so, Dave & Buster's is looking for you to join our team as a Senior Games Technician!As a Senior Games Technician, you will be responsible for maintaining and repairing all of our game equipment, ensuring that our guests have the best gaming experience possible. We are seeking someone with exceptional technical skills, a strong work ethic, and a positive attitude to join our dynamic team.If you have a love for gaming and the necessary qualifications, we encourage you to apply for this exciting opportunity. Join us at Dave & Buster's and be a part of an energetic and fun-filled environment.

  1. Maintain and repair all game equipment to ensure optimal functioning and guest satisfaction.
  2. Troubleshoot technical issues with game equipment and provide timely and effective solutions.
  3. Conduct regular inspections and preventative maintenance on game equipment to identify and address potential issues.
  4. Train and mentor junior technicians on proper maintenance and repair techniques.
  5. Keep accurate records of all equipment maintenance and repairs.
  6. Order and maintain inventory of replacement parts and supplies.
  7. Collaborate with management to develop and implement new procedures and processes for maintaining game equipment.
  8. Communicate with game vendors and manufacturers to obtain technical support and resources when needed.
  9. Maintain a clean and organized work area, adhering to all safety protocols.
  10. Provide exceptional customer service by promptly addressing and resolving guest concerns related to game equipment.
  11. Continuously stay updated on the latest gaming technology and equipment to ensure optimal performance.
  12. Adhere to all company policies and procedures, including safety and security protocols.
  13. Take on additional responsibilities and tasks as assigned by management.
  14. Maintain a positive and professional attitude at all times, representing the company in a positive light.
  15. Collaborate with other departments to ensure smooth operation of all games and attractions within the facility.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Extensive Experience In Arcade Game Maintenance And Repair, Including Proficiency In Troubleshooting And Diagnosing Technical Issues.

  • Strong Understanding Of Electrical And Mechanical Systems, As Well As Knowledge Of Computer Hardware And Software.

  • Excellent Communication And Customer Service Skills, With The Ability To Interact With Guests And Resolve Any Game-Related Concerns Or Questions.

  • Familiarity With Safety Regulations And Procedures For Arcade Games, Including The Ability To Perform Routine Maintenance And Safety Inspections.

  • Proven Leadership Skills And Experience In Managing A Team Of Technicians, As Well As The Ability To Train And Mentor Junior Technicians.

Required Skills
  • Inventory Management

  • Troubleshooting

  • Communication

  • Time Management

  • Team Management

  • Technical Support

  • customer service

  • Cash Handling

  • Equipment repair

  • Safety Procedures

  • Game Maintenance

  • Problem Sol

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Games Technician in Chicago, IL, USA is $50,000 - $75,000 per year. However, this can vary depending on factors such as the specific company, industry, and level of experience. Some companies may offer higher salaries for more experienced Senior Games Technicians or in industries with higher demand for their skills.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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