Front Desk/Host
Dave & Buster's is seeking a friendly and energetic individual to join our team as a Front Desk/Host. As the first point of contact for our guests, you will play a crucial role in creating a positive and welcoming atmosphere. We are looking for someone with exceptional customer service skills, a passion for creating memorable experiences, and the ability to thrive in a fast-paced environment. If you are a people person who loves to have fun, then this may be the perfect job for you!
- Greet and welcome guests as they enter the establishment.
- Provide exceptional customer service by answering questions, addressing concerns, and resolving any issues.
- Maintain a professional and positive demeanor at all times.
- Manage the flow of guests by efficiently seating them at their designated tables.
- Handle reservations and maintain accurate records of guest information.
- Ensure the cleanliness and organization of the front desk area.
- Collaborate with other team members to ensure a smooth and enjoyable experience for guests.
- Upsell and promote special offers and events to guests.
- Remain knowledgeable about all menu items and activities offered at Dave & Buster's.
- Assist in training new front desk/host team members.
- Handle cash and credit card transactions accurately.
- Adhere to all safety and sanitation protocols.
- Act as a liaison between guests and management, relaying any feedback or concerns.
- Stay updated on company policies and procedures.
- Maintain a positive and fun atmosphere for guests and coworkers.
- Continuously seek opportunities for personal and professional growth within the company.
Excellent Customer Service Skills: A Successful Candidate For A Front Desk/Host Job At Dave & Buster's Should Possess Exceptional Customer Service Skills To Ensure A Positive Experience For Guests.
Strong Communication Skills: Effective Communication Is Essential For This Role As The Front Desk/Host Will Be Responsible For Greeting And Assisting Guests, As Well As Communicating With Other Team Members And Management.
Organizational Skills: The Front Desk/Host Will Need To Juggle Multiple Tasks And Responsibilities, Including Answering Phone Calls, Managing Reservations, And Coordinating With Other Departments. Strong Organizational Skills Are Crucial To Keep Things Running Smoothly.
Problem-Solving Abilities: In A Fast-Paced Environment Like Dave & Buster's, Unexpected Issues May Arise. The Ideal Candidate Should Have The Ability To Think Quickly And Find Solutions To Problems That May Arise.
Positive Attitude: The Front Desk/Host Is Often The First Point Of Contact For Guests, And A Positive Attitude Is Crucial To Creating A Welcoming And Friendly Atmosphere. A Positive Attitude Is Also Important When Working With A Team And Handling Challenging Situations.
Communication
Time Management
Multitasking
Conflict Resolution
customer service
Cash Handling
Teamwork
Organization
Sales skills
Problem-Solving
Menu Knowledge
Reservation Management
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Front Desk/Host in Salt Lake City, UT, USA is $11-$15 per hour. Some factors that may affect the salary range for this position include the specific industry and company, the candidate's level of experience and skills, and the location and cost of living in Salt Lake City. Additionally, the job duties and responsibilities of the Front Desk/Host may also impact the salary range.
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Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.
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