
Front Desk/Host
Welcome to Dave & Buster's, the ultimate destination for entertainment, food, and fun! We are currently seeking a friendly and outgoing Front Desk/Host to join our team. As the first point of contact for our guests, you will play a crucial role in creating an exceptional experience for all who walk through our doors. If you are passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you! Join our team and become a part of the Dave & Buster's family.
- Greet and welcome guests with a warm and friendly attitude.
- Act as the first point of contact for all guests, providing a positive and welcoming experience.
- Assist guests with any inquiries or requests they may have.
- Maintain a clean and organized front desk area.
- Manage guest reservations and ensure accurate and timely bookings.
- Handle cash and credit card transactions in a professional and efficient manner.
- Communicate with other team members to ensure smooth operations and guest satisfaction.
- Follow all company policies and procedures to ensure a safe and enjoyable environment for guests and team members.
- Continuously strive to meet and exceed guest expectations through exceptional customer service.
- Remain knowledgeable about all aspects of Dave & Buster's, including menu items, promotions, and special events.
- Handle guest complaints and resolve issues promptly and professionally.
- Assist in training new team members on front desk procedures and customer service standards.
- Collaborate with other departments to ensure a seamless experience for guests.
- Maintain a positive and professional attitude at all times, even during high-stress situations.
- Participate in team meetings and offer suggestions for improving guest experience and front desk operations.
- Adhere to all health and safety regulations.
- Continuously strive to improve and enhance the overall guest experience at Dave & Buster's.
Excellent Customer Service Skills: A Front Desk/Host At Dave & Buster's Must Have Exceptional Customer Service Skills To Greet And Assist Guests In A Friendly And Professional Manner.
Communication Skills: Effective Communication Is Essential For A Front Desk/Host To Convey Information To Guests, Answer Questions, And Handle Complaints Or Concerns.
Organizational Skills: With A High Volume Of Guests And Multiple Tasks To Manage, A Front Desk/Host Must Have Strong Organizational Skills To Prioritize And Stay On Top Of Their Responsibilities.
Multitasking Abilities: In Addition To Answering Phones And Greeting Guests, A Front Desk/Host May Also Be Responsible For Managing Reservations, Seating Guests, And Processing Payments. The Ability To Multitask Efficiently Is Crucial For Success In This Role.
Team Player Attitude: As Part Of The Larger Dave & Buster's Team, A Front Desk/Host Must Have A Positive And Cooperative Attitude To Work Well With Others And Ensure A Smooth And Enjoyable Experience For Guests.
Communication
Time Management
Multitasking
Attention to detail
Organizational Skills
Conflict Resolution
customer service
Cash Handling
Teamwork
Problem-Solving
Reservation Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Front Desk/Host in Corpus Christi, TX, USA is between $22,000 and $34,000 per year. However, this may vary depending on the specific job duties, experience, and qualifications of the individual. Some Front Desk/Host positions may offer additional benefits such as bonuses, tips, or commission. It is important to research the specific job and company to determine the exact salary range.
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Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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