Dave & Buster's

Front Desk/Host

Dave & Buster's

Corpus Christi, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Dave & Buster's, the ultimate destination for entertainment, food, and fun! We are currently seeking a friendly and outgoing Front Desk/Host to join our team. As the first point of contact for our guests, you will play a crucial role in creating an exceptional experience for all who walk through our doors. If you are passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you! Join our team and become a part of the Dave & Buster's family.

  1. Greet and welcome guests with a warm and friendly attitude.
  2. Act as the first point of contact for all guests, providing a positive and welcoming experience.
  3. Assist guests with any inquiries or requests they may have.
  4. Maintain a clean and organized front desk area.
  5. Manage guest reservations and ensure accurate and timely bookings.
  6. Handle cash and credit card transactions in a professional and efficient manner.
  7. Communicate with other team members to ensure smooth operations and guest satisfaction.
  8. Follow all company policies and procedures to ensure a safe and enjoyable environment for guests and team members.
  9. Continuously strive to meet and exceed guest expectations through exceptional customer service.
  10. Remain knowledgeable about all aspects of Dave & Buster's, including menu items, promotions, and special events.
  11. Handle guest complaints and resolve issues promptly and professionally.
  12. Assist in training new team members on front desk procedures and customer service standards.
  13. Collaborate with other departments to ensure a seamless experience for guests.
  14. Maintain a positive and professional attitude at all times, even during high-stress situations.
  15. Participate in team meetings and offer suggestions for improving guest experience and front desk operations.
  16. Adhere to all health and safety regulations.
  17. Continuously strive to improve and enhance the overall guest experience at Dave & Buster's.
Where is this job?
This job is located at Corpus Christi, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: A Front Desk/Host At Dave & Buster's Must Have Exceptional Customer Service Skills To Greet And Assist Guests In A Friendly And Professional Manner.

  • Communication Skills: Effective Communication Is Essential For A Front Desk/Host To Convey Information To Guests, Answer Questions, And Handle Complaints Or Concerns.

  • Organizational Skills: With A High Volume Of Guests And Multiple Tasks To Manage, A Front Desk/Host Must Have Strong Organizational Skills To Prioritize And Stay On Top Of Their Responsibilities.

  • Multitasking Abilities: In Addition To Answering Phones And Greeting Guests, A Front Desk/Host May Also Be Responsible For Managing Reservations, Seating Guests, And Processing Payments. The Ability To Multitask Efficiently Is Crucial For Success In This Role.

  • Team Player Attitude: As Part Of The Larger Dave & Buster's Team, A Front Desk/Host Must Have A Positive And Cooperative Attitude To Work Well With Others And Ensure A Smooth And Enjoyable Experience For Guests.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Reservation Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Front Desk/Host in Corpus Christi, TX, USA is between $22,000 and $34,000 per year. However, this may vary depending on the specific job duties, experience, and qualifications of the individual. Some Front Desk/Host positions may offer additional benefits such as bonuses, tips, or commission. It is important to research the specific job and company to determine the exact salary range.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeJuly 20th, 2025
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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