Front Desk/Host

Welcome to the world of fun and games at Dave & Buster's! We are currently seeking a friendly and enthusiastic Front Desk/Host to join our team and be the face of our establishment. As the first point of contact for our guests, you will have the opportunity to create a positive and memorable experience for all who walk through our doors. If you have a passion for providing exceptional customer service and thrive in a fast-paced environment, then we want to hear from you! Keep reading to learn more about the qualifications we are looking for.

1. Greet and welcome guests as they enter Dave & Buster's in a friendly and enthusiastic manner.
2. Serve as the first point of contact for guests, answering any questions and providing information about the establishment and its offerings.
3. Maintain a clean and organized front desk area, ensuring a positive and inviting atmosphere for guests.
4. Efficiently manage incoming calls and emails, directing them to the appropriate department or team member.
5. Assist with reservations and seating arrangements for events and large parties.
6. Handle guest complaints and concerns professionally and promptly, finding solutions to ensure their satisfaction.
7. Effectively communicate and collaborate with other team members to ensure smooth operations and guest satisfaction.
8. Understand and adhere to all safety and security protocols to ensure the well-being of guests and employees.
9. Continuously strive to provide exceptional customer service and create a positive and memorable experience for all guests.
10. Keep up-to-date with all promotions, events, and special offerings to accurately inform guests.
11. Maintain knowledge of the establishment's policies, procedures, and services to effectively assist guests.
12. Assist with other tasks and duties as assigned by management.

According to JobzMall, the average salary range for a Front Desk/Host in Phoenix, AZ, USA is $25,000-$35,000 per year. However, this can vary depending on the specific job duties, level of experience, and location within Phoenix. Additionally, factors such as the size and type of the company, benefits and bonuses, and the applicant's qualifications can also impact the salary range for this position. It is recommended to research specific job listings and companies for a more accurate understanding of potential salary ranges.

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.