Front Desk/Host

Are you a dynamic and outgoing individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and fun environment? If so, Dave & Buster's is looking for you to join our team as a Front Desk/Host! As the first point of contact for our guests, you will be responsible for creating a welcoming and memorable experience for all who walk through our doors. In this role, you will use your exceptional communication and organizational skills to coordinate seating arrangements, manage reservations, and assist with various administrative tasks. We are seeking candidates who are energetic, friendly, and have a positive attitude, as well as a minimum of 1 year of customer service experience. If you are ready to take your career to the next level and be a part of the ultimate entertainment destination, apply now for the Front Desk/Host position at Dave & Buster's!

1. Greet and welcome guests as they enter the establishment with a friendly and positive attitude.
2. Provide exceptional customer service by addressing any inquiries or concerns guests may have.
3. Manage and organize reservations, ensuring accurate and timely seating arrangements.
4. Maintain a clean and organized front desk area, including restocking supplies and keeping track of inventory.
5. Assist in administrative tasks such as answering phone calls, taking messages, and managing email correspondence.
6. Create a fun and welcoming atmosphere for guests, making their experience at Dave & Buster's enjoyable and memorable.
7. Communicate effectively with other team members, such as servers and managers, to ensure a smooth and efficient flow of service.
8. Utilize strong organizational skills to keep track of reservations, waitlists, and special requests.
9. Handle cash and credit card transactions accurately and efficiently.
10. Uphold company policies and standards, including dress code, behavior, and customer service guidelines.
11. Continuously strive to improve customer satisfaction by seeking feedback and implementing suggestions for improvement.
12. Demonstrate a strong knowledge of the establishment, including menu items, specials, and events.
13. Maintain a positive and professional demeanor, even during high-stress situations.
14. Attend and participate in all mandatory training sessions and meetings.
15. Adhere to all safety and sanitation guidelines to ensure a clean and safe environment for guests and team members.

According to JobzMall, the average salary range for a Front Desk/Host in Rosemont, IL 60018, USA is $22,000 to $36,000 per year. This range can vary depending on the specific job duties, experience level, and location of the position. Factors such as a high cost of living in the area and the size and prestige of the company can also impact the salary range.

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.