Dave & Buster's

Front Desk Host

Dave & Buster's

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Dave & Buster's, our Front Desk Hosts are the face of our restaurant and a reflection of the amazing experiences we create for our guests. We are looking for an enthusiastic, friendly individual with exceptional customer service skills and an outgoing personality to join our team.To be successful in this role, you should be able to demonstrate excellent communication and organizational skills. You should be able to think quickly and respond to customer inquiries with professionalism and a positive attitude. You should also be comfortable working in a fast-paced environment and have a passion for providing exceptional service to our guests.The ideal candidate will have a minimum of one year of restaurant experience, preferably in a customer service role, and be able to commit to working a flexible schedule. If this sounds like you, we would love to hear from you!

Responsibilities: •Greet and welcome guests upon their arrival •Answer customer inquiries and provide accurate information •Handle customer complaints and offer appropriate solutions •Ensure that customer service standards are met •Maintain a clean and organized reception area •Assist guests with check-in and check-out processes •Resolve any billing and payment issues in a professional manner •Process reservations and take-out orders •Ensure customer satisfaction by providing prompt and courteous service •Perform other duties as assigned

Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Friendly

  • Outgoing

  • Knowledge Of Computer Systems

  • Detail Oriented

  • Good Interpersonal Skills

  • Able To Multi-Task

  • Knowledge Of Point Of Sale Systems

  • Experience In Customer Service

Required Skills
  • Training

  • Networking

  • Scheduling

  • Multitasking

  • Problem Solving

  • Event Planning

  • customer service

  • Entertaining

  • organizing

  • Cashiering

  • Upselling

  • Promoting

  • Greeting

  • Inventorying

  • Operating Pos

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Front Desk Host in Pittsburgh, PA, USA is between $14 and $20 per hour. This range can fluctuate depending on the experience of the individual, specific qualifications, and the type of organization they work for.

For example, a Front Desk Host in a high-end hotel could expect to earn more than one who works in a budget motel. Additionally, a Front Desk Host with additional qualifications or certifications could expect to earn more than one without.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2023
Apply BeforeJune 9th, 2026
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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