Dave & Buster's

Front Desk Host

Dave & Buster's

Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the team! We are looking for a Front Desk Host to join our Dave & Buster's family. If you are a motivated self-starter with a passion for customer service, we want to hear from you!As the Front Desk Host, you will be responsible for creating an inviting and entertaining atmosphere for our guests. You will be the first point of contact and the face of our restaurant, ensuring our customers have an enjoyable and memorable experience. To be successful in this role you must possess excellent communication and customer service skills, as well as a good understanding of computer systems.This is an exciting opportunity for someone who enjoys interacting with people and wants to be part of an industry-leading entertainment and dining experience. We look forward to seeing your application!

Responsibilities:

  1. Greet and welcome guests on arrival
  2. Provide outstanding customer service to ensure a memorable experience for each guest
  3. Answer phones and respond to inquiries in a courteous and professional manner
  4. Monitor and maintain the cleanliness and organization of the front desk area
  5. Accurately process transactions and handle cash and credit card payments
  6. Assist with reservations, seating, and other related tasks as needed
  7. Maintain knowledge of the restaurant’s menu and services
  8. Troubleshoot and resolve customer complaints or issues in a timely manner
  9. Answer questions about the restaurant’s products, services, and policies
  10. Stay up-to-date with industry trends and best practices
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Ability To Stand For Long Periods Of Time

  • Friendly

  • Outgoing Personality

  • Cash Handling Experience

  • Ability To Multi-Task

  • Ability To Work Flexible Hours

  • Detail-Oriented

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Product knowledge

  • Conflict Resolution

  • Event Planning

  • customer service

  • Cash Handling

  • Hospitality

  • Computer proficiency

  • Problem-Solving

  • Multi-tasking

  • Telephone Etiquette

  • Cashiering

  • Greeting

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Front Desk Host in Los Angeles, CA, USA is $20,000 - $33,000 per year. This range may vary depending on a variety of factors such as experience, qualifications, and the specific job.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2023
Apply BeforeMay 10th, 2026
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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