Front Desk Host

We’re looking for an enthusiastic and service-oriented Front Desk Host to join our team at Dave & Buster's. As the first point of contact for our guests, you’ll be responsible for creating a friendly and welcoming atmosphere that encourages our guests to return. You’ll be the face of the company, providing excellent customer service and ensuring that guests have an unforgettable experience.The ideal candidate will have a passion for hospitality, an upbeat attitude, and a commitment to helping others. You should be friendly, organized, and knowledgeable about the Dave & Buster's menu and offerings. The ability to work well under pressure and remain calm in high-traffic situations is essential. We are looking for an individual who is willing to go the extra mile to ensure our guests have a positive experience.

Responsibilities:

1. Provide friendly and courteous customer service to all guests.
2. Greet guests and answer questions regarding Dave & Buster's menu and offerings.
3. Follow established standards for customer service and hospitality.
4. Maintain a professional, helpful, and upbeat attitude at all times.
5. Remain organized and manage multiple tasks in a fast-paced environment.
6. Ensure the front desk area is clean, organized, and tidy.
7. Assist in resolving guest complaints in a timely and professional manner.
8. Monitor the guests in the facility to ensure their safety and enjoyment.
9. Assist in the training and supervision of new front desk staff.
10. Actively promote special events, promotions, and discounts.

According to JobzMall, the average salary range for a Front Desk Host in Alpharetta, GA, USA is between $22,000 and $37,000 per year. This range may vary depending on the employer and the experience of the applicant.

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.