Dave & Buster's

Front Desk Host

Dave & Buster's

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We’re seeking an enthusiastic and hardworking Front Desk Host to join the Dave & Buster's team! Our ideal candidate has a passion for customer service and a fun-loving, outgoing personality. As the first point of contact, you’ll be responsible for providing exceptional customer service to create a memorable experience for our guests. If you’re an organized and dedicated professional with an eye for detail, we’d love to hear from you!To be considered for this role, you must have a high school diploma or equivalent, proven customer service experience, and the ability to remain composed and professional in a fast-paced environment. You must also have a friendly and outgoing demeanor, as well as the ability to communicate effectively with guests and team members. Being comfortable with technology and having cash handling experience is preferred but not necessary.

Responsibilities: • Greet and check-in guests in a friendly and professional manner • Provide excellent customer service and ensure customer satisfaction • Answer questions and address concerns in a timely manner • Ensure the front desk area is clean, organized, and presentable • Process payments and issue receipts • Balance the cash drawer at the end of each shift • Maintain a log of guest requests and inquiries • Ensure all necessary paperwork is completed and filed accurately • Assist with other duties as assigned by management

Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work Well In A Team Environment

  • Strong Problem-Solving Skills

  • Proven Cash Handling Experience

  • Basic Computer Skills

  • Ability To Stand For Long Periods Of Time

  • Ability To Lift Up To Lbs

  • Flexibility To Work Evenings

  • Weekends

  • And Holidays

Required Skills
  • Communication

  • Inventory

  • Scheduling

  • Attention to detail

  • customer service

  • Listening

  • Problem-Solving

  • Learning

  • Adaptability

  • Multi-tasking

  • Cashiering

  • Organizational

  • Interpersonal

  • Greeting

  • Handling Complaints

Soft Skills
  • Communication

  • Conflict Resolution

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • flexibility

  • Critical thinking

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Front Desk Host in Austin, TX, USA is $25,000 to $30,000. This range can vary depending on the experience and qualifications of the individual, the size of the company they are working for, and the industry they are employed in.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2023
Apply BeforeJune 9th, 2026
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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