Dave & Buster's

Assistant General Manager

Dave & Buster's

Frisco, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a customer service-oriented leader looking for a fun and rewarding career? Dave & Buster's is looking for an Assistant General Manager who will be responsible for delivering an unparalleled guest experience by leading team members in providing excellent service, quality food and drink, and fun games and activities.As Assistant General Manager, you will have the opportunity to help create an enjoyable and memorable guest experience. You will be responsible for developing team members, managing budgets, and ensuring the highest standards of quality. The ideal candidate for this role will have a passion for hospitality, strong leadership and interpersonal skills, and an enthusiasm for creating a unique and enjoyable atmosphere.To be successful in this role, you must have a minimum of 3 years of management experience in a high-volume, fast-paced environment, excellent communication skills, and a proven ability to motivate and develop team members. A bachelor's degree in business, hospitality, or a related field is preferred.If you are a customer service-focused leader looking for an opportunity to have fun, provide an amazing guest experience, and make a positive impact on the lives of our guests, then this may be the career for you!

Responsibilities:

  1. Ensure the highest standards of customer service, quality food and drink, and fun games and activities are provided to guests.
  2. Develop, train and motivate team members to perform at their best.
  3. Manage budgets and ensure financial goals are met.
  4. Create a unique and enjoyable atmosphere for guests.
  5. Monitor and analyze guest feedback to ensure satisfaction.
  6. Troubleshoot and resolve customer service issues.
  7. Develop and implement policies and procedures to optimize guest experience.
  8. Identify and address areas of improvement.
  9. Maintain a safe and secure environment for guests and team members.
  10. Ensure compliance with local, state and federal regulations.
Where is this job?
This job is located at Frisco, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Customer Service Experience

  • Ability To Multi-Task

  • Problem-Solving Abilities

  • Strong Organizational Skills

  • Knowledge Of Restaurant Regulations And Safety Standards

  • Ability To Manage A Large Staff

  • Financial Acumen

Required Skills
  • Budgeting

  • Training

  • Communication

  • Marketing

  • Scheduling

  • Problem Solving

  • Forecasting

  • customer service

  • Reporting

  • Hiring

  • organizing

  • Leading

  • Monitoring

  • Negotiating

  • Analyzing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant General Manager in Frisco, TX, USA is between $50,000 and $60,000 per year. The exact salary for this position will depend on the specific company, the experience and qualifications of the individual, and the local job market. Additionally, salaries can vary based on the size of the company, industry, and other factors.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2023
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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