
Assistant General Manager
Are you a customer service-oriented leader looking for a fun and rewarding career? Dave & Buster's is looking for an Assistant General Manager who will be responsible for delivering an unparalleled guest experience by leading team members in providing excellent service, quality food and drink, and fun games and activities.As Assistant General Manager, you will have the opportunity to help create an enjoyable and memorable guest experience. You will be responsible for developing team members, managing budgets, and ensuring the highest standards of quality. The ideal candidate for this role will have a passion for hospitality, strong leadership and interpersonal skills, and an enthusiasm for creating a unique and enjoyable atmosphere.To be successful in this role, you must have a minimum of 3 years of management experience in a high-volume, fast-paced environment, excellent communication skills, and a proven ability to motivate and develop team members. A bachelor's degree in business, hospitality, or a related field is preferred.If you are a customer service-focused leader looking for an opportunity to have fun, provide an amazing guest experience, and make a positive impact on the lives of our guests, then this may be the career for you!
Responsibilities:
- Ensure the highest standards of customer service, quality food and drink, and fun games and activities are provided to guests.
- Develop, train and motivate team members to perform at their best.
- Manage budgets and ensure financial goals are met.
- Create a unique and enjoyable atmosphere for guests.
- Monitor and analyze guest feedback to ensure satisfaction.
- Troubleshoot and resolve customer service issues.
- Develop and implement policies and procedures to optimize guest experience.
- Identify and address areas of improvement.
- Maintain a safe and secure environment for guests and team members.
- Ensure compliance with local, state and federal regulations.
Excellent Communication Skills
Customer Service Experience
Ability To Multi-Task
Problem-Solving Abilities
Strong Organizational Skills
Knowledge Of Restaurant Regulations And Safety Standards
Ability To Manage A Large Staff
Financial Acumen
Budgeting
Training
Communication
Marketing
Scheduling
Problem Solving
Forecasting
customer service
Reporting
Hiring
organizing
Leading
Monitoring
Negotiating
Analyzing
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
self-motivation
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant General Manager in Frisco, TX, USA is between $50,000 and $60,000 per year. The exact salary for this position will depend on the specific company, the experience and qualifications of the individual, and the local job market. Additionally, salaries can vary based on the size of the company, industry, and other factors.
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Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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