Dairy Queen

Senior Manager Operations Support

Dairy Queen

Bloomington, MN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Dairy Queen, a beloved chain of soft serve ice cream and fast food restaurants. We are currently seeking a Senior Manager of Operations Support to join our team and help us achieve our mission of providing delicious treats and exceptional customer service. As the Senior Manager of Operations Support, you will play a crucial role in overseeing and developing operational processes to ensure the success of our stores. We are looking for an experienced and driven individual with a passion for the food industry and a strong background in operations management. If you are ready to take on a leadership role at one of the most iconic brands in the food industry, we encourage you to apply for this exciting opportunity.

  1. Develop and implement operational strategies and procedures to ensure the success and efficiency of all Dairy Queen stores.
  2. Oversee and manage the day-to-day operations of multiple stores, including staffing, inventory management, and customer service.
  3. Train and mentor store managers and team members on operational processes and procedures to maintain consistency and quality across all locations.
  4. Conduct regular store visits and audits to identify areas for improvement and provide recommendations for increasing profitability and customer satisfaction.
  5. Analyze sales and operational data to make data-driven decisions and implement strategies to drive sales and improve operations.
  6. Collaborate with cross-functional teams, including marketing and finance, to develop and execute initiatives to achieve company goals.
  7. Ensure compliance with all company policies, procedures, and standards to maintain brand integrity and quality standards.
  8. Develop and maintain strong relationships with vendors and suppliers to ensure timely and cost-effective delivery of products and services.
  9. Continuously monitor and adapt to industry trends and changes to ensure Dairy Queen remains competitive in the market.
  10. Provide leadership, guidance, and support to all store managers and team members to foster a positive and productive work environment.
Where is this job?
This job is located at Bloomington, MN, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Operations Management, Or Related Field.

  • Minimum Of 5 Years Of Experience In A Management Role, Preferably In The Food Or Retail Industry.

  • Strong Understanding Of Operations Support And Process Improvement Strategies.

  • Excellent Communication And Leadership Skills.

  • Proven Ability To Manage Multiple Projects And Priorities In A Fast-Paced Environment.

Required Skills
  • Financial Analysis

  • Process Improvement

  • Project Management

  • Vendor Management

  • Supply Chain Management

  • Inventory

  • Crisis Management

  • Budget management

  • Quality Control

  • Team Leadership

  • Risk assessment

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Senior Manager Operations Support in Bloomington, MN, USA is $81,000 - $150,000 per year. This may vary depending on the industry, company size, and years of experience.

Additional Information
Dairy Queen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Dairy Queen

Dairy Queen is an American chain of soft serve ice cream and fast food restaurants owned and operated by International Dairy Queen, Inc., which also owns Orange Julius, and formerly owned Karmelkorn and Golden Skillet Fried Chicken.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started