
Senior Manager Operations Support
Welcome to Dairy Queen, a beloved chain of soft serve ice cream and fast food restaurants. We are currently seeking a Senior Manager of Operations Support to join our team and help us achieve our mission of providing delicious treats and exceptional customer service. As the Senior Manager of Operations Support, you will play a crucial role in overseeing and developing operational processes to ensure the success of our stores. We are looking for an experienced and driven individual with a passion for the food industry and a strong background in operations management. If you are ready to take on a leadership role at one of the most iconic brands in the food industry, we encourage you to apply for this exciting opportunity.
- Develop and implement operational strategies and procedures to ensure the success and efficiency of all Dairy Queen stores.
- Oversee and manage the day-to-day operations of multiple stores, including staffing, inventory management, and customer service.
- Train and mentor store managers and team members on operational processes and procedures to maintain consistency and quality across all locations.
- Conduct regular store visits and audits to identify areas for improvement and provide recommendations for increasing profitability and customer satisfaction.
- Analyze sales and operational data to make data-driven decisions and implement strategies to drive sales and improve operations.
- Collaborate with cross-functional teams, including marketing and finance, to develop and execute initiatives to achieve company goals.
- Ensure compliance with all company policies, procedures, and standards to maintain brand integrity and quality standards.
- Develop and maintain strong relationships with vendors and suppliers to ensure timely and cost-effective delivery of products and services.
- Continuously monitor and adapt to industry trends and changes to ensure Dairy Queen remains competitive in the market.
- Provide leadership, guidance, and support to all store managers and team members to foster a positive and productive work environment.
Bachelor's Degree In Business Administration, Operations Management, Or Related Field.
Minimum Of 5 Years Of Experience In A Management Role, Preferably In The Food Or Retail Industry.
Strong Understanding Of Operations Support And Process Improvement Strategies.
Excellent Communication And Leadership Skills.
Proven Ability To Manage Multiple Projects And Priorities In A Fast-Paced Environment.
Financial Analysis
Process Improvement
Project Management
Vendor Management
Supply Chain Management
Inventory
Crisis Management
Budget management
Quality Control
Team Leadership
Risk assessment
Performance evaluation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Senior Manager Operations Support in Bloomington, MN, USA is $81,000 - $150,000 per year. This may vary depending on the industry, company size, and years of experience.
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Dairy Queen is an American chain of soft serve ice cream and fast food restaurants owned and operated by International Dairy Queen, Inc., which also owns Orange Julius, and formerly owned Karmelkorn and Golden Skillet Fried Chicken.

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