Customer Service Coordinator

Receive and confirm receipt of homeowner requests. Makes initial contact with homeowners and/or Customer Service Technicians to schedule inspection appointments. Evaluate homeowner repair issues to determine if they are warrantable items. Communicates effectively to homeowner if repair issue is deemed not warrantable. Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs. Schedule and manage subcontractors to make designated warranty repairs. Certifies warranty work is completed within contractor obligations. Follow up with homeowners to ensure concerns are addressed in a timely and professional manner. Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company. Develops and maintains good rapport with subcontractors and homeowners

According to JobzMall, the average salary range for a Customer Service Coordinator in 5419 N Loop 1604 E, San Antonio, TX 78232, USA is $38,000 to $48,000 per year. This range is based on the median salaries reported by employers in the area for similar positions.

D.R. Horton, Inc. operates as a national homebuilder that engages in the construction and sale of single-family housing. It operates through the Homebuilding and Financial Services segments. The Homebuilding segment includes the sub-segments East, Midwest, Southeast, South Central, Southwest and West regions. The Financial Services segment provides mortgage financing and title agency services to homebuyers in many of its homebuilding markets.