At CVS Health, we are dedicated to helping people on their path to better health. As a Team Lead for our Adjustment and Recovery team, you will play a crucial role in ensuring the accuracy and efficiency of our financial operations. We are looking for a highly motivated and experienced individual to lead a team of talented professionals in managing the adjustment and recovery processes for our company. Your strong leadership skills and attention to detail will be essential in driving success in this role. If you have a passion for making a positive impact in people's lives and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.
- Lead and manage a team of professionals responsible for managing the adjustment and recovery processes for CVS Health.
- Ensure accuracy and efficiency in financial operations related to adjustment and recovery activities.
- Develop and implement strategies to improve the adjustment and recovery processes and drive efficiency.
- Monitor and analyze adjustment and recovery data to identify trends and make recommendations for process improvements.
- Train and mentor team members to ensure high performance and adherence to company policies and procedures.
- Collaborate with cross-functional teams to resolve any issues or discrepancies related to adjustment and recovery.
- Conduct regular performance evaluations and provide ongoing feedback to team members.
- Create and maintain standard operating procedures for the adjustment and recovery processes.
- Stay updated on industry regulations and best practices related to financial operations and ensure compliance.
- Communicate with internal and external stakeholders to provide updates on adjustment and recovery processes and address any concerns.
- Plan and prioritize team workload to meet departmental goals and deadlines.
- Act as a liaison between the adjustment and recovery team and other departments within the organization.
- Identify and implement process improvements to streamline and optimize the adjustment and recovery processes.
- Uphold the company's mission and values and promote a positive work culture among team members.
Strong Leadership Skills: A Successful Team Lead Must Have Excellent Leadership Abilities, Including The Ability To Motivate And Guide Team Members Towards Achieving Goals And Objectives.
Knowledge Of Adjustment And Recovery Processes: The Team Lead Should Have A Deep Understanding Of The Adjustment And Recovery Processes, Including Experience With Insurance Claims And Billing Procedures.
Experience In Customer Service: As The Primary Point Of Contact For Customers, The Team Lead Should Possess Strong Customer Service Skills, Including The Ability To Handle Difficult Situations With Professionalism And Empathy.
Analytical And Problem-Solving Skills: The Team Lead Must Have Strong Analytical And Problem-Solving Skills To Effectively Identify And Resolve Issues Related To Adjustment And Recovery Processes.
Team Management Experience: Previous Experience Managing A Team In A Fast-Paced Environment Is Essential For A Team Lead, As They Will Be Responsible For Overseeing And Coordinating The Work Of Their Team Members.
Training
Communication
Time Management
Coaching
Team Management
Leadership
Conflict Resolution
customer service
Analytical Thinking
Problem-Solving
Adaptability
Decision-Making
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Team Lead - Adjustment and Recovery is $45,000 to $75,000 per year. However, this can vary depending on factors such as location, years of experience, and the specific industry or company. Some Team Leads in this role may also receive bonuses or additional benefits.
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CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.
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