CVS Health

Shift Supervisor

CVS Health

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At CVS Health, we are dedicated to providing exceptional healthcare services to our customers and communities. As a Shift Supervisor, you will play a crucial role in ensuring the smooth operations of our stores and the delivery of high-quality care to our valued patients. We are seeking a self-motivated and customer-focused individual with strong leadership skills to join our team. If you have a passion for helping others and thrive in a fast-paced environment, we would love for you to apply for this exciting opportunity!

  1. Oversee Store Operations: The Shift Supervisor will be responsible for managing the day-to-day operations of the CVS Health store, ensuring that all processes and procedures are followed accurately and efficiently.
  2. Lead and Motivate Team: This position requires the ability to lead and motivate a team of employees to ensure that they are providing exceptional customer service and adhering to company policies and procedures.
  3. Train and Develop Employees: The Shift Supervisor will be responsible for training and developing new employees, as well as providing ongoing training and support to current team members.
  4. Ensure Customer Satisfaction: This role requires a strong focus on customer satisfaction. The Shift Supervisor will be responsible for addressing customer concerns and resolving issues in a timely and professional manner.
  5. Monitor Inventory and Merchandising: The Shift Supervisor will be responsible for monitoring inventory levels, ensuring adequate stock levels, and overseeing merchandising efforts to maintain a visually appealing and well-stocked store.
  6. Maintain Store Standards: The Shift Supervisor will be responsible for ensuring that the store is clean, organized, and adheres to all safety and health regulations.
  7. Handle Cash Management: This position will require handling cash transactions, ensuring proper cash handling procedures are followed, and completing daily cash reconciliation.
  8. Collaborate with Management: The Shift Supervisor will work closely with upper management to implement company initiatives, promote team engagement, and maintain a positive work environment.
  9. Foster a Team Environment: The Shift Supervisor will be responsible for creating a positive and collaborative team environment, promoting teamwork, and addressing any conflicts or issues that may arise.
  10. Stay Informed of Industry Changes: This role requires staying up-to-date on industry trends, changes, and regulations to ensure the store is compliant and providing the best possible care to customers.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Experience In Retail Management: A Shift Supervisor At Cvs Health Should Have At Least 2-3 Years Of Experience In Retail Management, Preferably In A Pharmacy Or Healthcare Setting. This Experience Should Include Supervising A Team, Managing Schedules, And Overseeing Daily Operations.

  • Strong Leadership Skills: The Ideal Candidate For This Role Should Possess Strong Leadership Skills, Including The Ability To Motivate And Coach Team Members, Delegate Tasks Effectively, And Handle Conflicts Or Challenges In A Professional Manner.

  • Knowledge Of Cvs Health Policies And Procedures: Cvs Health Has Specific Policies And Procedures In Place To Ensure Quality And Safety For Both Customers And Employees. A Shift Supervisor Should Have A Thorough Understanding Of These Policies And Be Able To Enforce Them Consistently.

  • Excellent Customer Service Skills: Providing Exceptional Customer Service Is A Top Priority For Cvs Health, And A Shift Supervisor Should Be Able To Lead By Example. This Includes Having Excellent Communication Skills, Problem-Solving Abilities, And The Ability To Handle Customer Complaints Or Inquiries Effectively.

  • Availability And Flexibility: A Shift Supervisor Should Be Available To Work Varied Shifts, Including Nights, Weekends, And Holidays. They Should Also Be Able To Adapt To Changes In The Work Schedule And Be Willing To Take On Additional Responsibilities As Needed.

Required Skills
  • Inventory Management

  • Training

  • Communication

  • Time Management

  • Problem Solving

  • Leadership

  • Conflict Resolution

  • customer service

  • Decision Making

  • Cash Handling

  • Teamwork

  • Organization

  • Ad

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Supervisor in Pittsburgh, PA, USA is between $40,000 and $55,000 per year. This range may vary depending on factors such as experience, education, and the specific industry or company the individual is working in.

Additional Information
CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 25th, 2024
Apply BeforeMay 10th, 2026
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About CVS Health

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.

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