CVS Health

Shift Supervisor

CVS Health

Chandler, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At CVS Health, we believe in providing our customers with exceptional service and top-quality products. As a Shift Supervisor, you will play a crucial role in leading and motivating a team to deliver on this promise. We are seeking a highly organized, customer-focused individual with a passion for retail and strong leadership skills. If you are dedicated, reliable, and ready to take on a new challenge, we invite you to join our team and help us continue to make a positive impact in the lives of our customers.

  1. Lead and motivate a team of employees to provide exceptional customer service and maintain high-quality standards of products.
  2. Ensure smooth operations of the store during assigned shifts, including opening and closing procedures.
  3. Train and develop team members on company policies, procedures, and customer service standards.
  4. Monitor and maintain inventory levels, ensuring products are always in stock and available for customers.
  5. Handle customer inquiries and complaints promptly and escalate any issues to higher management as needed.
  6. Create and maintain a positive and inclusive work environment for all team members.
  7. Collaborate with other Shift Supervisors and store management to ensure consistent and efficient store operations.
  8. Monitor and enforce all safety and security protocols to ensure a safe working environment for both employees and customers.
  9. Manage cash handling procedures and ensure accuracy in cash transactions.
  10. Prepare and submit reports on store performance, including sales, inventory, and customer feedback.
  11. Stay updated on industry trends and competitor activities to make recommendations for improving store performance.
  12. Adhere to all company policies and procedures, including but not limited to, attendance, punctuality, and dress code.
  13. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
  14. Support and participate in company initiatives and promotions to drive sales and improve customer experience.
  15. Act as a role model for team members by demonstrating excellent customer service, leadership, and professionalism at all times.
Where is this job?
This job is located at Chandler, AZ, USA
Job Qualifications
  • Proven Leadership Experience: A Successful Shift Supervisor At Cvs Health Should Have At Least 1-2 Years Of Experience In A Supervisory Role, Preferably In A Retail Or Healthcare Setting. This Demonstrates The Ability To Effectively Lead And Manage A Team.

  • Strong Communication Skills: As A Shift Supervisor, You Will Be Responsible For Communicating With Both Team Members And Customers. Excellent Communication Skills, Both Verbal And Written, Are Essential For Effectively Delegating Tasks, Providing Feedback, And Resolving Conflicts.

  • Knowledge Of Cvs Health Policies And Procedures: Cvs Health Has Specific Policies And Procedures In Place For Various Tasks, Such As Inventory Management And Cash Handling. A Shift Supervisor Should Have A Thorough Understanding Of These Policies And Be Able To Ensure That They Are Followed By All Team Members.

  • Customer Service Experience: Cvs Health Puts A Strong Emphasis On Providing Excellent Customer Service. A Shift Supervisor Should Have Previous Experience In A Customer-Facing Role And Be Able To Train And Coach Team Members On How To Provide Exceptional Service To Customers.

  • Flexibility And Adaptability: Shift Supervisors At Cvs Health Are Expected To Work A Variety Of Shifts, Including Evenings, Weekends, And Holidays. They Should Also Be Able To Adapt To Changing Situations And Priorities, Such As Unexpected Staffing Shortages Or Customer Needs. The Ability To Be Flexible And Adaptable Is Crucial For Success In This Role.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Leadership

  • Inventory Control

  • customer service

  • Cash Handling

  • Organization

  • Training and Development

  • Problem-Solving

  • retail operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Supervisor in Chandler, AZ, USA is between $34,000 and $42,000 per year. This can vary depending on factors such as the specific industry, company size, and level of experience. Additionally, bonuses and benefits may also be included in the total compensation package.

Additional Information
CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 25th, 2024
Apply BeforeNovember 16th, 2025
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About CVS Health

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.

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