Welcome to CVS Health, where we strive to improve the lives of millions of individuals through our innovative healthcare solutions. As a ServiceNow Platform Technical Lead, you will play a crucial role in designing, developing, and implementing solutions on the ServiceNow platform. You will collaborate with cross-functional teams to ensure our systems are optimized and aligned with our business needs. To excel in this role, we are seeking a driven and experienced individual with a deep understanding of the ServiceNow platform and a proven track record of successfully implementing complex solutions. If you are passionate about utilizing technology to improve healthcare outcomes and have a strong technical background, we welcome you to join our team at CVS Health.
- Lead the design, development, and implementation of solutions on the ServiceNow platform.
- Collaborate with cross-functional teams to identify business needs and ensure systems are optimized to meet those needs.
- Utilize your deep understanding of the ServiceNow platform to develop innovative and effective solutions.
- Use your technical expertise to troubleshoot and resolve complex issues on the ServiceNow platform.
- Stay up-to-date with industry trends and advancements, and apply them to enhance our healthcare solutions.
- Train and mentor team members on the ServiceNow platform to build a strong technical team.
- Develop and maintain documentation for solutions and processes on the ServiceNow platform.
- Ensure compliance with CVS Health's security and governance policies on the ServiceNow platform.
- Collaborate with vendors and other external partners to integrate new technologies and tools with the ServiceNow platform.
- Continuously evaluate and improve existing processes and workflows on the ServiceNow platform.
- Serve as a subject matter expert and provide technical guidance to stakeholders across the organization.
- Conduct regular system audits and implement necessary updates and enhancements.
- Communicate project progress and updates to stakeholders, including senior management.
- Participate in project planning and resource allocation to ensure timely and successful delivery of solutions.
- Adhere to CVS Health's values, policies, and procedures at all times.
In-Depth Knowledge Of The Servicenow Platform: A Servicenow Platform Technical Lead Should Have Extensive Experience And Expertise In The Servicenow Platform, Including A Deep Understanding Of Its Architecture, Functionality, And Capabilities.
Experience In Leading Servicenow Implementations: The Ideal Candidate Should Have A Proven Track Record Of Successfully Leading And Delivering Large-Scale Servicenow Implementations, Preferably In A Healthcare Or Retail Setting.
Strong Technical Skills: A Servicenow Platform Technical Lead Should Possess Strong Technical Skills, Including Proficiency In Scripting, Integrations, And System Administration. Experience With Web Development Languages Such As Html, Css, And Javascript Is Also Desirable.
Project Management Skills: This Role Requires The Ability To Effectively Manage Projects, Timelines, And Resources. The Candidate Should Have Experience In Project Management Methodologies And Tools, As Well As The Ability To Communicate And Collaborate With Cross-Functional Teams.
Servicenow Certifications: Cvs Health May Require Candidates To Have Relevant Servicenow Certifications, Such As Certified Implementation Specialist, Certified System Administrator, Or Certified Application Developer. These Certifications Demonstrate A Thorough Understanding Of The Servicenow Platform And Its Modules.
Change Management
Project Management
Problem Solving
Scripting
Data Management
Incident Management
Workflow development
Configuration management
System integration
Technical Expertise
User Training
Platform Administration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a ServiceNow Platform Technical Lead is $120,000 to $150,000 per year. However, this can vary depending on factors such as location, experience, and company size. Some experienced ServiceNow Platform Technical Leads can earn up to $200,000 or more per year.
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CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.
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