CVS Health

Senior Claim Benefit Specialist - Remote

CVS Health

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to CVS Health, where we are dedicated to helping people on their path to better health. We are currently seeking a highly experienced and motivated Senior Claim Benefit Specialist to join our team remotely. In this role, you will play a crucial role in ensuring our members receive the benefits they are entitled to. As a Senior Claim Benefit Specialist, you will use your expertise to accurately and efficiently process claims, while providing exceptional customer service to our members. The ideal candidate will have a strong background in claims processing, excellent communication skills, and a passion for helping others. If you are looking for a fulfilling career opportunity with a leading healthcare company, then we encourage you to apply for this position today.

  1. Process claims accurately and efficiently according to company policies and procedures.
  2. Utilize knowledge of healthcare benefits and eligibility to ensure members receive appropriate coverage.
  3. Communicate effectively with members, providers, and internal teams to resolve claim issues and provide exceptional customer service.
  4. Maintain confidentiality and adhere to HIPAA regulations while handling sensitive member information.
  5. Identify opportunities for process improvements and provide suggestions for streamlining claim processing.
  6. Train and mentor junior team members on claims processing procedures and policies.
  7. Stay updated on industry changes and updates to ensure compliance and accuracy in claims processing.
  8. Collaborate with cross-functional teams to resolve complex claim issues and escalate as necessary.
  9. Utilize analytical skills to identify patterns and trends in claim data and make recommendations for improvement.
  10. Adhere to productivity and quality standards set by the company.
  11. Participate in team meetings and provide updates on claim processing and customer service issues.
  12. Take on additional projects and responsibilities as assigned by management.
  13. Prioritize workload to meet deadlines and ensure timely processing of claims.
  14. Maintain accurate and organized records of all claims processed.
  15. Display a positive and professional attitude while representing CVS Health to members and providers.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Healthcare Administration, Business, Or Finance.

  • Minimum Of 5 Years Of Experience In Claims Processing And Benefit Administration, Preferably In A Remote Or Virtual Setting.

  • In-Depth Knowledge Of Health Insurance Industry, Including Medicare, Medicaid, And Commercial Plans.

  • Proficiency In Microsoft Office And Claims Processing Software.

  • Strong Communication And Customer Service Skills, With The Ability To Effectively Interact With Clients And Stakeholders.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • customer service

  • Computer

  • Detail-oriented

  • Problem-Solving

  • Medical coding

  • Benefit analysis

  • Insurance Knowledge

  • Claim Processing

  • Medicare/Medicaid

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Claim Benefit Specialist - Remote is between $50,000-$70,000 per year. However, this can vary depending on factors such as location, experience, and specific job responsibilities. Some senior claim benefit specialists may earn higher salaries, potentially up to $100,000 or more, depending on their level of experience and the company they work for.

Additional Information
CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 4th, 2025
Apply BeforeJuly 8th, 2026
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About CVS Health

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.

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