Senior Analyst – Digital Engagement
Are you a tech-savvy professional with a passion for improving customer engagement in the digital space? CVS Health is seeking a Senior Analyst to join our dynamic team and drive our digital engagement strategy. In this role, you will have the opportunity to utilize your analytical skills and industry expertise to enhance the overall customer experience for one of the largest healthcare companies in the country. If you possess a strong understanding of digital marketing and customer behavior, along with exceptional communication and leadership abilities, we encourage you to apply for this exciting opportunity.
- Develop and implement digital engagement strategies to improve customer experience for CVS Health.
- Utilize analytical skills to gather and interpret customer data to identify areas for improvement.
- Collaborate with cross-functional teams to create and execute effective digital campaigns and initiatives.
- Conduct market research and stay updated on industry trends to inform digital engagement strategies.
- Monitor and analyze customer behavior and engagement metrics to track the success of digital initiatives.
- Communicate effectively with stakeholders at all levels to provide updates on digital engagement strategies and metrics.
- Lead and mentor junior team members in the digital engagement team.
- Develop and maintain relationships with key partners and vendors to enhance digital engagement capabilities.
- Identify and troubleshoot any issues or challenges in the digital engagement process.
- Continuously evaluate and improve digital engagement processes to ensure maximum customer satisfaction.
Bachelor's Or Master's Degree In Marketing, Advertising, Communications, Or Related Field.
Minimum Of 5 Years Experience In Digital Marketing, With A Focus On Social Media And Email Marketing.
Strong Understanding Of Digital Analytics And Ability To Analyze And Interpret Data To Drive Business Decisions.
Proven Experience In Developing And Executing Successful Digital Engagement Strategies.
Strong Communication And Collaboration Skills, With The Ability To Work Cross-Functionally And Manage Multiple Projects Simultaneously.
Email
Project Management
Data Analysis
Market Research
Digital Marketing
Social media management
Brand management
Digital strategy
Customer segmentation
Campaign optimization
Website analytics
Analytics Reporting
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Analyst – Digital Engagement in Woonsocket, RI 02895, USA is $80,000 - $110,000 per year. This may vary depending on the company, experience, and other factors.
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CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.
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