Are you a dynamic leader with a passion for optimizing workforce performance? Do you have a strong background in workforce management and a proven track record of driving results? If so, CVS Health is looking for a Manager of Workforce Management to join our team. In this role, you will play a critical part in ensuring the success of our organization by effectively managing the workforce and driving efficiencies. The ideal candidate will have excellent communication and analytical skills, a strategic mindset, and a strong understanding of workforce planning and scheduling. If this sounds like you, we would love to hear from you!
- Develop and oversee the implementation of workforce management strategies to optimize performance and drive efficiencies.
- Manage a team of workforce analysts and planners, providing guidance, coaching, and support to ensure the team's success.
- Collaborate with cross-functional teams, including HR, finance, and operations, to align workforce management goals with overall business objectives.
- Monitor and analyze workforce data to identify trends, forecast future needs, and make data-driven decisions.
- Create and maintain workforce schedules that meet business needs while ensuring compliance with labor laws and company policies.
- Continuously evaluate and improve workforce processes and procedures to increase efficiency and effectiveness.
- Communicate regularly with senior leadership to provide updates on workforce performance and make recommendations for improvement.
- Develop and implement training programs to educate employees on workforce management best practices and ensure consistency across the organization.
- Stay informed on industry trends and best practices in workforce management to make recommendations for innovation and improvement.
- Foster a positive and collaborative work environment where employees feel supported, motivated, and empowered to succeed.
Bachelor's Degree In Business Administration, Human Resources, Or A Related Field.
Minimum Of 3-5 Years Of Experience In Workforce Management Or Scheduling In A Retail Or Healthcare Setting.
Strong Analytical Skills And Ability To Use Data To Make Informed Decisions And Recommendations.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Manage And Lead A Team.
Extensive Knowledge Of Workforce Management Software And Systems, Such As Kronos Or Workday, And Proficiency In Microsoft Excel.
Budgeting
Project Management
Data Analysis
Communication
Time Management
Scheduling
Forecasting
Team Building
Analytics
Performance monitoring
Problem-Solving
Resource allocation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Manager, Workforce Management is between $80,000 to $120,000 per year, with the national average being around $96,000. However, this can vary greatly depending on factors such as location, industry, and company size. More senior managers may earn upwards of $150,000 or more. Additionally, bonuses and other benefits may also be included in the total compensation package for this role.
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CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.
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