CVS Health

MAC Support Tech

CVS Health
Woonsocket, RI 02895, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you an experienced MAC Support Tech looking for a new challenge in the healthcare industry? CVS Health is seeking a knowledgeable and dedicated individual to join our team as a MAC Support Tech. In this role, you will play a crucial part in ensuring the smooth operation of our MAC systems, providing technical support and troubleshooting assistance to our employees. Your expertise and attention to detail will be essential in maintaining the efficiency and effectiveness of our technology. If you have a passion for MAC systems and a desire to contribute to the success of a leading healthcare company, we want to hear from you!

  1. Provide technical support and troubleshooting assistance for MAC systems to ensure smooth operation.
  2. Maintain and monitor the efficiency and effectiveness of all MAC systems.
  3. Collaborate with other team members to identify and resolve technical issues.
  4. Install, configure, and update MAC systems as needed.
  5. Train and assist employees in using MAC systems and applications.
  6. Stay up-to-date with the latest MAC technologies and make recommendations for improvements.
  7. Conduct regular system audits and implement security measures to protect against potential threats.
  8. Document and maintain accurate records of all MAC system configurations and changes.
  9. Respond to and resolve support tickets and inquiries in a timely and professional manner.
  10. Coordinate with external vendors for technical support and maintenance of MAC systems.
  11. Work closely with other departments to ensure MAC systems are meeting the needs of the organization.
  12. Adhere to company policies and procedures related to MAC systems and security.
  13. Participate in team meetings and provide input for process improvement and system enhancements.
  14. Adhere to strict confidentiality and data protection standards.
  15. Maintain a positive and professional attitude when interacting with employees and team members.
Where is this job?
This job is located at Woonsocket, RI 02895, USA
Job Qualifications

  • Proficiency With Mac Operating Systems And Software: A Mac Support Tech At Cvs Health Should Have A Strong Understanding Of Mac Operating Systems, Including Troubleshooting Common Issues And Providing Technical Support For Various Software Applications.

  • Knowledge Of Networking And Hardware: The Ideal Candidate Should Have Experience With Mac Hardware, Such As Desktops, Laptops, And Peripherals, As Well As Basic Networking Concepts And Troubleshooting Skills.

  • Customer Service Skills: As A Mac Support Tech, You Will Be Responsible For Providing Technical Support To Cvs Health Employees. Strong Customer Service Skills, Including Effective Communication And Problem-Solving Abilities, Are Essential For This Role.

  • Time Management And Multitasking Abilities: A Mac Support Tech Must Be Able To Manage Multiple Tasks And Prioritize Effectively In A Fast-Paced Environment. This Includes Responding To Urgent Technical Issues And Meeting Strict Deadlines.

  • Experience With Remote Support: Cvs Health Has A Large Remote Workforce, And A Mac Support Tech Should Be Comfortable Providing Technical Support Remotely. This May Include Using Remote Desktop Software To Troubleshoot And Resolve Issues.

Required Skills

  • Communication Skills

  • Time Management

  • customer service

  • Network troubleshooting

  • IT support

  • Problem-Solving

  • Technical Troubleshooting

  • Hardware and Software Installation

  • System Maintenance

  • Data Backup And Recovery

  • Mac Os Knowledge

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a MAC Support Tech in Woonsocket, RI 02895, USA is $44,000 to $66,000 per year. This can vary depending on the specific job responsibilities, experience level, and employer. Some companies may also offer additional benefits and bonuses.

Additional Information
CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 4th, 2024
Apply BeforeMay 22nd, 2025
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About CVS Health

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.

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