CVS Health

Lead Director, Adjudication Benefits

CVS Health

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a seasoned leader with a strong background in healthcare and adjudication? Are you passionate about driving operational excellence and delivering exceptional customer service? If so, we have an exciting opportunity for you to join our team as the Lead Director of Adjudication Benefits at CVS Health.As the Lead Director, you will be responsible for overseeing and directing the adjudication process for all benefit plans, ensuring accuracy, efficiency, and compliance. You will also play a critical role in developing and implementing strategies to optimize the adjudication process and enhance the overall member experience.To be successful in this role, you must have a minimum of 10 years of experience in healthcare adjudication, with at least 5 years in a leadership role. You should also possess strong analytical skills, excellent communication and interpersonal skills, and a track record of driving results and managing high-performing teams.If you are a dynamic and results-driven leader who is committed to making a positive impact on the healthcare industry, we want to hear from you. Join us at CVS Health and be a part of a team that is dedicated to making a difference in the lives of our customers.

  1. Oversee and direct the adjudication process for all benefit plans, ensuring accuracy, efficiency, and compliance.
  2. Develop and implement strategies to optimize the adjudication process and enhance the overall member experience.
  3. Monitor and analyze adjudication data to identify trends and areas for improvement.
  4. Collaborate with cross-functional teams to implement process improvements and resolve adjudication-related issues.
  5. Manage and mentor a team of adjudication professionals, providing guidance and support to ensure high performance and development.
  6. Stay updated on industry trends and regulations related to healthcare adjudication and make recommendations for adjustments to processes and procedures as needed.
  7. Act as a subject matter expert on adjudication processes and provide guidance and support to other departments as needed.
  8. Ensure compliance with all regulations and policies related to adjudication, including HIPAA and other privacy laws.
  9. Monitor and manage department budget, making recommendations for cost-saving measures and ensuring efficient use of resources.
  10. Communicate regularly with upper management and stakeholders on the status and performance of the adjudication process.
  11. Develop and maintain relationships with external partners, such as vendors and payers, to ensure smooth and efficient adjudication processes.
  12. Conduct regular performance evaluations for team members and provide ongoing coaching and feedback to support their growth and development.
  13. Act as a liaison between the adjudication team and other departments, fostering a collaborative and positive work environment.
  14. Prepare and present reports and presentations on adjudication processes and performance to senior leadership.
  15. Remain up-to-date on the latest technologies and innovations in healthcare adjudication and make recommendations for their implementation to improve processes and outcomes.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Extensive Knowledge Of Healthcare Industry And Experience In Benefits Adjudication Process, Including Claims Processing, Appeals, And Customer Service.

  • Strong Leadership Skills With Proven Experience In Managing And Developing Teams To Meet Performance Goals.

  • In-Depth Understanding Of Regulatory Compliance And Adherence To Policies And Procedures Within The Healthcare Industry.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Cross-Functional Teams And Effectively Communicate Complex Concepts To Different Audiences.

  • Proven Track Record Of Driving Process Improvement Initiatives To Increase Efficiency And Productivity In A Fast-Paced Environment.

Required Skills
  • Budgeting

  • Strategy

  • Communication

  • Negotiation

  • Leadership

  • Quality Control

  • Compliance

  • Collaboration

  • Analytical

  • Problem-Solving

  • Decision-Making

  • Benefits

  • Adjudication

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Lead Director, Adjudication Benefits is $150,000-$250,000 per year. This may vary depending on the specific job responsibilities, location, and company. Some companies may also offer additional benefits and bonuses.

Additional Information
CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About CVS Health

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started