Customer Service Representative

As a Customer Service Representative at CVS Health, you will be the face of our company and provide exceptional customer service. We are looking for someone who is passionate about helping people, takes initiative, and has strong organizational and communication skills. You should possess the ability to multi-task in a fast-paced environment and have a positive attitude. The ideal candidate for this position will have a minimum of one year of customer service experience. If you are ready to join a team of dedicated professionals who are committed to delivering an exceptional customer experience, we want to hear from you!

Responsibilities:

1. Maintain a professional and friendly attitude when interacting with customers.
2. Handle customer inquiries and complaints in a timely and efficient manner.
3. Ensure customer satisfaction by providing accurate and helpful information.
4. Maintain knowledge of current CVS Health products, services, and policies.
5. Provide an exceptional customer service experience.
6. Demonstrate sound judgment when dealing with escalated customer service issues.
7. Utilize strong organizational and communication skills.
8. Remain up-to-date on products, services, and policies.
9. Process customer orders accurately and efficiently.
10. Multi-task in a fast-paced environment.

According to JobzMall, the average salary range for a Customer Service Representative is between $30,000 and $45,000 per year. This range may vary depending on a variety of factors, such as the company's size, location, and benefits package. Additionally, the experience level of the individual may also affect the salary range.

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.