Customer Health Care Concierge

The Care Concierge delivers on the company’s purpose of helping people on their path to better health through a focus on excellent, purpose-driven customer service. The Care Concierge will act as a navigator and coordinator to proactively engage and assist customers, patients and caregivers find the healthcare services and products they need. Engage customers by proactively welcoming them to the HealthHUB. Build relationships with customers, patients and caregivers by answering service (non-clinical) questions and welcoming them to the HealthHUB. Help customers navigate various programs, digital tools, and HealthHUB classes and programs. Support field leaders by providing feedback about customer interactions on a regular cadence; support corrective measures aimed at increasing service utilization metrics and product sales.

According to JobzMall, the average salary range for a Customer Health Care Concierge in 8332 W Thunderbird Rd, Peoria, AZ 85381, USA is between $12.00 and $20.00 per hour. The job duties of a Customer Health Care Concierge include communicating with customers, providing customer service, scheduling appointments, providing product information, and coordinating with other health care professionals.

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.