Are you a detail-oriented and compassionate individual with a passion for helping others? Do you have a background in healthcare and a strong understanding of insurance claims? If so, we have an exciting opportunity for you! CVS Health is currently seeking a dedicated Claim Benefit Specialist to join our team. In this role, you will play a vital role in ensuring our customers receive the benefits they are entitled to. We are looking for someone who is organized, empathetic, and thrives in a fast-paced environment. If this sounds like you, we encourage you to apply and join our mission to make healthcare more accessible and affordable for all.
- Review and process insurance claims in a timely and accurate manner.
- Verify insurance coverage and determine eligibility for benefits.
- Collaborate with healthcare providers and insurance companies to resolve claim issues.
- Maintain accurate and detailed records of all claim transactions.
- Communicate with customers regarding their claim status and any necessary documentation.
- Conduct thorough research and investigation to ensure accurate claim processing.
- Adhere to all HIPAA regulations and maintain strict confidentiality of patient information.
- Provide exceptional customer service and handle customer inquiries and complaints in a professional and empathetic manner.
- Stay updated on changes in insurance policies and procedures to ensure accurate and efficient claims processing.
- Collaborate with internal teams to improve claim processes and identify areas for improvement.
- Handle a high volume of claims while maintaining a high level of accuracy and attention to detail.
- Maintain a positive and professional attitude, even in high-pressure situations.
- Participate in training and development opportunities to enhance knowledge and skills.
- Uphold the values and mission of CVS Health to provide affordable and accessible healthcare to all individuals.
- Assist with other tasks and projects as needed to support the overall goals of the company.
Knowledge Of Health Insurance Industry: A Claim Benefit Specialist At Cvs Health Should Have A Thorough Understanding Of The Health Insurance Industry, Including Policies, Procedures, And Regulations.
Experience With Claims Processing: Candidates For This Role Should Have Experience In Processing Medical Claims, Including Knowledge Of Coding, Billing, And Reimbursement Processes.
Strong Analytical Skills: Claim Benefit Specialists Must Be Able To Analyze Complex Data And Claims Information To Make Accurate Decisions And Resolve Issues Efficiently.
Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial In This Role, As Claim Benefit Specialists Are Responsible For Reviewing And Verifying Accuracy Of Claims Information.
Customer Service Skills: As A Primary Point Of Contact For Customers, Claim Benefit Specialists Should Possess Strong Customer Service Skills, Including The Ability To Communicate Effectively And Handle Difficult Situations With Professionalism And Empathy.
Data Entry
Communication
Time Management
Attention to detail
customer service
Analytical Thinking
Teamwork
Problem-Solving
Medical coding
Multi-tasking
Insurance Knowledge
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Claim Benefit Specialist is $45,000 to $75,000 per year. However, this can vary depending on factors such as location, experience, and employer. Some individuals in this role may earn a higher salary if they have specialized skills or certifications.
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CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.

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