CVS Health

Care Management Associate

CVS Health

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about helping individuals navigate the complex healthcare system? Do you have a strong desire to make a positive impact on people's lives? If so, CVS Health is looking for you to join our team as a Care Management Associate. In this role, you will play a crucial role in coordinating care for our members and ensuring they receive the best possible healthcare services. We are seeking individuals who are empathetic, detail-oriented, and have excellent communication skills. If you have a strong background in healthcare and a desire to make a difference, we encourage you to apply for this exciting opportunity.

  1. Coordinate and manage care for members by working closely with healthcare providers, insurance companies, and other stakeholders.
  2. Conduct thorough assessments of members' healthcare needs and develop individualized care plans.
  3. Serve as a point of contact for members, providing support and guidance in navigating the healthcare system.
  4. Monitor and track members' progress and make necessary adjustments to their care plans as needed.
  5. Collaborate with healthcare teams to ensure seamless and effective communication and coordination of care.
  6. Educate members on their healthcare options and assist in making informed decisions.
  7. Maintain accurate and detailed records of members' care plans and progress.
  8. Identify and address any barriers to care, including financial, cultural, and logistical factors.
  9. Advocate for members' needs and rights within the healthcare system.
  10. Continuously evaluate and improve care management processes and procedures.
  11. Stay up-to-date on healthcare industry trends and regulations to ensure compliance and quality of care.
  12. Provide exceptional customer service to members and address any concerns or issues in a timely and professional manner.
  13. Collaborate with other departments and teams within CVS Health to ensure a seamless and integrated approach to care management.
  14. Participate in training and development opportunities to enhance knowledge and skills in care management and healthcare.
  15. Demonstrate empathy, compassion, and respect for members' diverse backgrounds and needs.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In A Related Field Such As Nursing, Social Work, Or Healthcare Management.

  • Minimum Of 2 Years Experience In Care Management, Case Management, Or Healthcare Coordination.

  • Knowledge Of Healthcare Regulations And Laws, Including Hipaa And Medicare/Medicaid.

  • Strong Communication And Interpersonal Skills, With The Ability To Work With Diverse Populations And Build Relationships With Healthcare Providers.

  • Proficient In Computer Skills, Including Electronic Medical Record Systems And Microsoft Office.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Attention to detail

  • Organizational Skills

  • customer service

  • Medical Terminology

  • Teamwork

  • Problem-Solving

  • Multi-tasking

  • Patient Advocacy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Care Management Associate is $35,000 to $45,000 per year. However, this can vary depending on factors such as location, experience, and specific job duties. Some Care Management Associates may earn higher salaries if they have advanced degrees or certifications. Additionally, those working in larger healthcare organizations or in more specialized fields may also earn higher salaries.

Additional Information
CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 15th, 2024
Apply BeforeJuly 20th, 2025
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About CVS Health

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.

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