Benefit Relationship Manager

At CVS Health, our mission is to help people on their path to better health. As a Benefit Relationship Manager, you will play a crucial role in building and maintaining relationships with our clients to ensure they receive the best possible benefits and services. We are seeking a highly motivated and customer-focused individual with a passion for healthcare and a strong understanding of benefits administration. If you are looking for a challenging and rewarding opportunity to make a positive impact on people's lives, we encourage you to apply for this position.

1. Develop and maintain strong relationships with clients to ensure their satisfaction with CVS Health's benefits and services.
2. Serve as the main point of contact for clients, addressing any questions or concerns they may have regarding their benefits.
3. Collaborate with internal teams to ensure timely and accurate delivery of benefits to clients.
4. Act as a subject matter expert on healthcare benefits and stay up-to-date on industry trends and changes.
5. Analyze client data and provide insights to improve their benefits offerings and overall experience.
6. Conduct regular check-ins with clients to assess their needs and identify opportunities for improvement.
7. Proactively identify and address potential issues or challenges that may impact client satisfaction.
8. Maintain accurate records of client interactions and updates in our CRM system.
9. Develop and deliver presentations to clients on benefits updates, changes, and enhancements.
10. Stay informed on relevant laws and regulations pertaining to benefits administration and ensure compliance.
11. Collaborate with sales and marketing teams to support new business development and retention efforts.
12. Provide exceptional customer service and actively seek out opportunities to exceed client expectations.
13. Continuously seek ways to improve processes and procedures to enhance the client experience.
14. Participate in industry conferences and events to network and stay informed on industry best practices.

According to JobzMall, the average salary range for a Benefit Relationship Manager in Woonsocket, RI 02895, USA is $60,000-$80,000 per year. However, this can vary depending on the specific company, level of experience, and other factors. It is best to research the specific company and job description to get a more accurate salary range.

CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.