We are looking for an experienced and highly organized individual to join our team as an Analyst – Account Manager at CVS Health. In this role, you will be responsible for providing analytical and strategic support to the Account Management team. You must be an excellent communicator and have a strong knowledge of the healthcare industry, along with a keen eye for detail. To be successful in this role, you should have a Bachelor’s degree in a related field, such as Business, Finance, or Economics. Previous experience in Account Management or Sales is also strongly preferred. Additionally, you should have excellent analytical, problem-solving, and communication skills, and be highly organized and self-motivated. If you’re looking for an exciting and challenging opportunity to work in a dynamic environment, we want to hear from you!
Responsibilities:
- Monitor and analyze the performance and progress of account management activities.
- Develop strategic plans to increase account management efficiency and effectiveness.
- Provide analytical support to the Account Management team.
- Liaise between relevant internal departments and external customers.
- Develop and maintain relationships with key clients.
- Work closely with Account Managers to ensure customer satisfaction.
- Assist in creating and implementing account plans.
- Monitor progress of account plans and take corrective action when required.
- Evaluate customer feedback and suggest improvements.
- Develop and maintain knowledge of the healthcare industry.
- Prepare and present account management reports to senior management.
- Identify and assess potential risks and opportunities.
- Monitor changes in the industry and provide suitable recommendations.
- Maintain records of customer interactions.
- Ensure compliance with CVS Health's policies and procedures.
Excellent Communication And Interpersonal Skills
Ability To Work Independently And As Part Of A Team
Strong Analytical Skills
Ability To Work In A Fast-Paced Environment
Proficient In Microsoft Office Applications
Knowledge Of Customer Service Principles And Practices
Ability To Multi-Task And Manage Multiple Projects At Once
Bachelor's Degree Or Higher In Accounting Or Related Field
Budgeting
Process Improvement
Strategic Planning
Project Management
Data Analysis
Sales
Marketing
Business Development
Problem Solving
Forecasting
Negotiation
Financial Management
Analytics
Client Relations
retail operations
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
Organization
Creative Thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Analyst - Account Manager is between $50,000 and $75,000 per year. The exact salary will depend on a variety of factors, such as experience, location, and the specific job responsibilities.
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CVS Health Corp. engages in the provision of health care services. It operates trough the following segments: Pharmacy Services, Retail or Long Term Care, and Corporate. The Pharmacy Services segment offers pharmacy benefit management solutions. The Retail or Long Term Care segment includes selling of prescription drugs and assortment of general merchandise. The Corporate segment involves in providing management and administrative services.

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