
ServiceNow Administrator
Perform day to day administration of the ServiceNow system, including making approved changes to process and workflows in ITSM, PPM, CSM, ITOM, and GRC modules. Perform ServiceNow implementation tasks including but not limited to configuration, integration, and testing. Develop clear and concise technical and process documentation, making use of the knowledgebase module within ServiceNow. Communicate ServiceNow process, operations, and capability information to all levels of management and the business. Work with business and IT users to identify and refine business requirements and workflows, as well as determine where ServiceNow can fit into business processes to improve services. Develop systems integrations and process automation, fully utilizing the platform’s workflow capabilities, including Orchestration.
6+ months’ experience as a ServiceNow Administrator or ServiceNow Developer
Experience working with end users to troubleshoot issues and communicate efficiently
Experience with migrating code from lower environments up to production
Javascript
HTML
Time Management
Angular
Documentation skills
Jelly
Scripting/Reporting skills
Process Improvement
Verbal communication
written communication
Adaptability
Detail Oriented and Organized
According to JobzMall, the average salary range for a ServiceNow Administrator in The Green Exchange, 2545 W Diversey Ave, Chicago, IL 60647, USA is between $60,000 and $90,000. This range is based on the salaries reported by employers and job seekers in the area.
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