
Sales and Retention Representative
Welcome to the Cox Business team! We are seeking a highly motivated and results-driven Sales and Retention Representative to join our dynamic sales force. As a Sales and Retention Representative, you will play a crucial role in driving revenue growth by acquiring and retaining business customers for Cox Business. We are looking for a confident and persuasive individual with a strong sales background and exceptional customer service skills. If you are a self-starter with a passion for sales and a knack for building and maintaining relationships, we want you on our team. Join us in shaping the future of Cox Business and take your career to the next level.
- Acquire and Retain Business Customers: The primary responsibility of the Sales and Retention Representative is to acquire new business customers and retain existing ones for Cox Business.
- Drive Revenue Growth: The Sales and Retention Representative will be responsible for meeting or exceeding sales targets to contribute to the overall revenue growth of the company.
- Strong Sales Skills: The candidate should possess excellent sales skills and be able to confidently pitch Cox Business products and services to potential customers.
- Exceptional Customer Service: The Sales and Retention Representative should be able to provide exceptional customer service by addressing customer needs and concerns in a timely and professional manner.
- Build and Maintain Relationships: The Sales and Retention Representative will be responsible for building and maintaining strong relationships with customers to ensure their satisfaction and loyalty to Cox Business.
- Self-Starter: The ideal candidate should be a self-starter with the ability to work independently and take initiative in developing new leads and opportunities.
- Results-Driven: The Sales and Retention Representative should be highly motivated and results-driven, with a strong desire to succeed and meet or exceed sales goals.
- Team Player: The candidate should be a team player, willing to collaborate with colleagues and support the overall success of the Cox Business sales force.
- Passion for Sales: The Sales and Retention Representative should have a passion for sales and be able to effectively communicate the value of Cox Business products and services to potential customers.
- Contribute to Company Growth: The role of Sales and Retention Representative is crucial in driving the growth and success of Cox Business, and the candidate should be committed to contributing to the company's growth and success.
Excellent Communication And Interpersonal Skills: A Sales And Retention Representative Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Colleagues.
Proven Sales And Customer Service Experience: The Ideal Candidate Should Have A Track Record Of Achieving Sales Targets And Providing Exceptional Customer Service In A Similar Role.
Knowledge Of Telecommunications And Technology: A Thorough Understanding Of Telecommunications Products And Services, As Well As Technological Trends And Advancements, Is Essential For Effectively Promoting And Retaining Cox Business Services.
Strong Negotiation And Problem-Solving Abilities: As A Sales And Retention Representative, One Should Be Able To Negotiate Effectively With Customers And Resolve Any Issues Or Concerns They May Have In A Timely And Satisfactory Manner.
Time Management And Organizational Skills: The Role Of A Sales And Retention Representative Requires The Ability To Multitask And Manage Time Efficiently To Meet Sales Targets And Handle Customer Inquiries And Retention Efforts Simultaneously. Strong Organizational Skills Are Also Necessary To Maintain Accurate Records And Documentation.
Data Analysis
Communication
Time Management
Product knowledge
Attention to detail
Negotiation
customer service
Active listening
Teamwork
Problem-Solving
Relationship-Building
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales and Retention Representative in Las Vegas, NV, USA is $35,000 to $50,000 per year. However, this can vary depending on the specific company, industry, experience level, and other factors. Some companies may offer commission or bonuses on top of the base salary. It is best to research the specific job and company to get a more accurate salary range.
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Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.

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