Retail Sales Associate

Welcome to Cox Business, a leading telecommunications company that provides cutting-edge solutions for businesses of all sizes. We are currently seeking a dynamic and customer-focused Retail Sales Associate to join our team. As a vital member of our sales team, you will play a crucial role in driving revenue and delivering exceptional customer service. If you are a self-motivated and results-driven individual with a passion for technology and sales, we want you to join us!

1. Greet and welcome customers to the Cox Business retail store with a friendly and professional demeanor.
2. Engage with customers to understand their needs and offer appropriate telecommunications solutions.
3. Promote and sell Cox Business products and services to meet or exceed sales targets.
4. Provide accurate and detailed information about products and services to customers.
5. Demonstrate an in-depth understanding of Cox Business products and services and be able to effectively communicate their benefits to customers.
6. Build and maintain strong relationships with customers to ensure a positive experience and increase customer loyalty.
7. Proactively identify and resolve any customer concerns or issues in a timely and professional manner.
8. Collaborate with team members to achieve team and individual sales goals.
9. Stay up-to-date with industry trends and advancements in technology to effectively promote and sell Cox Business solutions.
10. Maintain a clean and organized retail store environment to create a welcoming and professional atmosphere for customers.
11. Continuously improve sales techniques and product knowledge through training and development opportunities.
12. Adhere to company policies and procedures, including but not limited to, sales processes and customer service standards.
13. Meet and exceed all performance metrics, including sales targets, customer satisfaction, and retention rates.
14. Follow up with customers after the sale to ensure satisfaction and identify opportunities for upselling or cross-selling.
15. Collaborate with other departments, such as marketing and customer service, to ensure a seamless customer experience.
16. Maintain accurate and up-to-date records of sales and customer interactions using designated systems and tools.

According to JobzMall, the average salary range for a Retail Sales Associate in Pittsburg, KS 66762, USA is $20,000 - $35,000 per year. This may vary depending on the specific company, years of experience, and job responsibilities. Some retail sales associates may also receive commission or bonuses based on their sales performance.

Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.