Network Operations Center (NOC) Analyst
Cox Business is seeking a highly-motivated and experienced Network Operations Center (NOC) Analyst to join our team. As an NOC Analyst, you will be responsible for monitoring and providing technical support of our external and internal networks. We are looking for a candidate who has an eye for detail and is comfortable in a fast-paced environment as they will be working to ensure our network is running at optimal performance.The ideal candidate should possess strong technical skills, a customer-focused attitude, and excellent problem-solving and communication skills. They should also have a solid understanding of networking and computer systems, and be comfortable working with multiple technologies. The NOC Analyst will need to be a self-starter with the ability to troubleshoot complex issues quickly and effectively.If you have a passion for technology and are looking for an opportunity to make a lasting impact on our network operations, then Cox Business is the place for you.
Responsibilities:
- Monitor and provide technical support for external and internal networks.
- Troubleshoot complex network issues quickly and efficiently.
- Maintain optimal network performance.
- Utilize strong technical skills in order to resolve network issues.
- Provide customer-focused support.
- Utilize excellent problem-solving and communication skills.
- Demonstrate a solid understanding of networking and computer systems.
- Work with multiple technologies and be a self-starter.
- Make a lasting impact on network operations.
Dns
Excellent Communication And Organizational Skills
Knowledge Of Network Operations And Management
Understanding Of Network Protocols And Tools Such As Tcp/Ip
Dhcp
And Smtp
Ability To Troubleshoot Hardware And Software Issues Related To Networking
Familiarity With Network Monitoring And Performance Analysis Tools
Ability To Work With Customers To Diagnose And Resolve Technical Issues
Proficient In Scripting Languages Such As Perl
Python
And Bash
Experience With Windows And/Or Linux Operating Systems
Documentation
Security
Networking
Troubleshooting
Incident Management
customer service
Reporting
Automation
Collaboration
Analysis
Incident response
Monitoring
Problem-Solving
System Administration
Configuration
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Network Operations Center (NOC) Analyst in Phoenix, AZ, USA is $41,000 to $76,000 per year. The range is largely dependent on the experience and qualifications of the individual.
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Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.
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