Cox Business

Inbound Sales Representative

Cox Business

San Diego, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly motivated and customer-focused individual? Do you thrive in a fast-paced and dynamic sales environment? If so, we have an exciting opportunity for you to join our team as an Inbound Sales Representative at Cox Business. As a key member of our sales team, you will play a crucial role in driving business growth and providing exceptional service to our clients. We are seeking individuals with a strong sales background and a passion for building relationships with customers. If you are looking for a challenging yet rewarding sales role, we encourage you to apply for this position.

  1. Handle inbound sales inquiries and convert them into successful sales transactions.
  2. Build and maintain strong relationships with customers, understanding their needs and offering appropriate solutions.
  3. Achieve and exceed sales targets through effective sales techniques and strategies.
  4. Utilize strong product and industry knowledge to effectively communicate the benefits of Cox Business products and services to customers.
  5. Provide exceptional customer service by promptly addressing any questions or concerns and resolving any issues.
  6. Continuously stay updated on the latest industry trends, products, and services to effectively position Cox Business as a leader in the market.
  7. Collaborate with team members and other departments to share knowledge, best practices, and sales strategies.
  8. Utilize CRM tools to track sales progress, update customer information, and generate reports.
  9. Maintain a positive and professional attitude while working in a fast-paced and dynamic sales environment.
  10. Act as a brand ambassador for Cox Business, promoting the company's values and culture to customers and colleagues.
  11. Proactively identify potential sales opportunities and follow up on leads to expand the customer base.
  12. Adhere to company policies, procedures, and ethical standards in all sales activities.
  13. Attend training sessions and actively seek to develop and improve sales skills and knowledge.
  14. Collaborate with marketing and product teams to provide customer feedback and insights to enhance products and services.
  15. Continuously strive to improve customer satisfaction and retention rates through effective communication and relationship management.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Excellent Communication Skills: An Inbound Sales Representative At Cox Business Must Possess Exceptional Verbal And Written Communication Skills To Effectively Communicate With Potential Customers And Promote The Company's Products And Services.

  • Knowledge Of Cox Business Products And Services: A Strong Understanding Of Cox Business' Products And Services Is Essential For An Inbound Sales Representative To Accurately Answer Customer Inquiries And Provide Relevant Information To Potential Customers.

  • Sales Experience: A Successful Inbound Sales Representative At Cox Business Should Have Prior Experience In Sales, Preferably In A Customer Service Or Call Center Environment. This Experience Should Include A Proven Track Record Of Meeting Sales Targets And Delivering Exceptional Customer Service.

  • Technical Proficiency: In Order To Effectively Assist Customers With Their Inquiries, An Inbound Sales Representative Should Have Strong Technical Skills And Be Comfortable Using Various Computer Programs And Systems.

  • Customer Service Orientation: Cox Business Places A Strong Emphasis On Providing Exceptional Customer Service, And An Inbound Sales Representative Should Have A Customer-Centric Mindset And The Ability To Handle Customer Concerns And Complaints In A Professional And Efficient Manner.

Required Skills
  • Communication Skills

  • Time Management

  • Lead Generation

  • Negotiation skills

  • Product knowledge

  • customer service

  • Relationship Building

  • Active listening

  • Problem-Solving

  • Adaptability

  • Data

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Inbound Sales Representative in San Diego, CA, USA is $30,000 - $50,000 per year. However, this can vary depending on factors such as experience, education, and the specific company and industry. Some Inbound Sales Representatives may earn higher salaries, especially if they have a strong track record of sales success and are able to negotiate a higher salary with their employer.

Additional Information
Cox Business is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 6th, 2023
Apply BeforeJuly 20th, 2025
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About Cox Business

Cox Business provides voice, data and video services for more than 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.

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